Categories
Our Voices

FitIn’s Marathon to Investor Funding

An image of a white woman at a gym wearing a tshirt that reads "fit in".
Catherine Chan, founder, FitIn.io. Photo credit: Zlatko Cetinic, Images Made Real

The hashtags on FitIn founder Catherine Chan’s LinkedIn profile tell the story of the long hard road to investor funding: #breakthebias, #fundingforwomen, #economic inclusion. Her first foray into the school of hard knocks was at an investor boot camp. The male instructor insisted the stepping stone to investor money was raising money through family and friends first. “If your friends and your family aren’t willing to invest in you, investors consider it a red flag,” she said. Unfortunately, Chan didn’t know people with deep pockets like the male MBAs who tapped their old classmates and colleagues for cash. Although she was “fish-wife swearing” to herself about the injustice of it all, she found the experience invaluable. “I knew that my own money was going to have to last me a lot longer than everybody’s else’s.”

Despite the long hours devoted to FitIn and two external leadership-level roles, the 48-year-old founder and single parent looked surprisingly relaxed for a Friday afternoon. Appearing on Zoom in a leopard print top with chunky reading glasses resting casually on top of her head, her calmness spoke to the value proposition of her business. Chan had long suffered from depression and fitness changed her life. As she approached forty, she decided to train for a marathon. “By the end of it all, I was a whole new person,” she said. “The only thing that has ever given me peace is a workout. I wanted that for everybody else in the world.”

How Does FitIn Fit In?

FitIn is a shared economy platform connecting fitness and wellness providers with fitness and wellness enthusiasts who visit FitIn’s ‘marketplace’ where classes and events are aggregated. This one-stop shopping makes fitness and wellness more accessible, i.e., no more scouring the internet! Fit-preneurs (Chan’s name for her providers, typically independent personal trainers, wellness practitioners and smaller fitness studios) use FitIn to market their services and process customer payment at an affordable rate.

Screen shot of the Fitin.io website

Running the Investor Funding Marathon

Chan is reluctant to share negative experiences about what it’s like trying to raise funds as a female in a tech-enabled business without a male technical co-founder. She shared one story as an example. During her pitch to a group of angel investors, an older man told her: “There’s a David somewhere in that marble” and that she was “onto something.” But then asked the sort of question less often posed to male founders: “Aren’t you concerned that someone with more money is going to build the exact same thing as you but a lot faster and better?” She bit her tongue but wanted to say: “You know, you have the power to make that not happen.”

While Chan has not yet acquired venture capital or institutional funding, she did secure two angel investors at an Open People Network pitch event. And, a few friends and family are now investors too. Unfortunately, grants for her type of business are scarce. Chan said funders often think of fitness as just a fun thing people do on weekends. “They don’t get the impact it can have socially, and economically when you have a healthy population,” she said.

It should be just a matter of time before Chan raises the money needed to accelerate the growth of FitIn. After all, she has a unique offering. FitIn combines the best features of business unicorns Mindbody and ClassPass.com into one product. What’s more, FitIn is a social enterprise that supports—rather than exploits—gig economy workers. Chan plans to launch an affiliate shareholder program, which she said is “A virtuous cycle economy within the platform itself.”

Mentorship at the Heart of Success

Chan amassed skills for successful entrepreneurship even before realizing this was her dream. She obtained a graduate degree in classics in 1998 which has proved to be invaluable. Her degree integrated diverse disciplines from philosophy to politics to analyze the chain of events in a bygone era. “It’s that big picture mentality,” she said. This education also honed her presentation skills – key for pitching investors.

After graduation, Chan did reception and admin work before her upward trajectory began in sales and training at well-known corporations. Eventually, she grew weary of office politics and under-representation of woman at the top. After being let go from her last corporate role, she decided to pursue a business idea percolating for some time. She began searching ‘start-ups’ on Facebook.  Networking events at places like Startup TO and Startup Canada began to fill her feed. “I let the algorithm feed me all the information I needed,” she said. She immersed herself in the startup landscape like at that investor boot camp. FitIn was born.

Two years ago, Chan participated in Fifth Wave’s Connect Accelerator Program. Her mentor Val Fox was “absolutely amazing.” One piece of advice Fox offered was for Chan to seek freelance work rather than devote all her time and energy to FitIn. This has allowed Chan to keep a roof over her and her child’s head without the stress of cash flow, and grow FitIn on her own terms rather than accept funding with conditions that might be in opposition to her own feminist values.

Chan is paying the mentorship she received forward. “I don’t think I can ever pay back in my lifetime of helping people, but boy I’ll try,” she said. She was recently appointed as Entrepreneur in Residence at Fifth Wave, and also mentors women at Elizabeth Fry Society Toronto. Mentoring others has helped her grow as an entrepreneur. She recalled a saying about how people barely remember things told to them but remember things forever when they teach it to others.

The Funding Marathon Continues

FitIn is still in its early days. While most of her Fit-preneurs are in the GTA (where Chan lives) she has big plans.  “I would really love to create a virtual fitness tourism type of economy,” she said. This would involve getting fitness and wellness providers in rural communities onto her platform, giving them access to a wider audience.

“So, give me a million dollars and there is no way I am not expanding across Canada in a heartbeat, making sure we are supporting communities and accomplishing our mission of helping Canadians get healthier physically and mentally.”

If you would like to invest in FitIn, Catherine Chan can be contacted at catherine@canwcc.ca


Publishers Note: The FitIn is a part of the Fifth Wave, a year-round program offered by CFC Media Lab and its partners to support the growth and development of women entrepreneurs in the digital media sector in southern Ontario. All enterprise founders in the Fifth Wave community are selected for both their potential and commitment toward weaving intersectional feminist ideals of equity and fairness into sustainable and scalable business growth strategies. Fifth Wave Initiative is committed to 30% participation by members of underrepresented groups. The Fifth Wave is a LiisBeth ally and content sponsor at the Lighthouse level. Applications for Cohort 5 will open this summer.

Related Reading

She Scores!

Kristi Herold became CEO of one of North America’s largest sport and social clubs by targeting one goal: making sports accessible for everyone.

Read More »
Categories
Our Voices

The OPS Collective – One Woman’s Vision, Many People’s Opportunities.

Image of young black woman with long hair sitting on an off white couch. She is wearing off white sweater.
Nana Moore, founder, The Ops Collective-Photo by Sevven at Mint Studios.

Nana Moore loves being creative.

However, her Ghanaian upbringing compelled her to do something more ‘traditional and stable’. Now as a CPA and professional finance director, her ‘traditional’ work couldn’t be further from creativity.

But once afflicted with the creative itch, it stays there, eager to resurface at the slightest opportunity. So it should come as no surprise that Nana found a way to channel her creative energy by starting her own enterprise. That  was a nerve-racking and scary decision for this thirty-something year-old sole proprietor.

 The Ops Collective, founded in 2016, is an online, virtual business management and marketing services company that helps build brands via the creation and management of high impact content for social media. Their specialty? Creating content and amplifying brands on Instagram and TikTok.  “Even though I have held big leadership roles for corporations, I’ve always been behind the scenes,” says Moore. Now that she has found an outlet for her creative energy, she feels more alive. Her own business allows her to socialize with others on a different level than in her current role as finance director.  Plus, creating virtual enterprise is relatively easy. “The Internet has changed the way you can build your business. “The internet has changed the way you can build your business. It’s no longer about just handing out flyers or posting random billboards. Businesses with a zero-marketing budget can now build an online following of loyal customers through social media and brand influencers.”

Minimum overheads, maximum reach

For Moore, keeping overheads down by designing and implementing a frictionless, flow-based business model and finding clients are critical factors for a successful business. Moore launched her virtual business management enterprise on Facebook and found it was a fast and easy way to line up clients and find exceptional contract talent, no matter where either lived in the world. ““Fortunately, an online service business doesn’t need much money upfront”, says Ms. Moore. “I’ve never taken out a loan or brought in investors. I’ve used the money earned from my corporate roles to fund my business and continually reinvest revenue generating back into the company.”

 The Ops Collective is based on horizontal leadership, empowered by the collective energies and talents of its core team. To ensure everyone operates on the same page, Moore makes sure they are clear on the mission, vision, operating values and work ethic expected of them. When there is a spike in the workload, she takes on additional operational, financial and leadership work.

Moore also reaches out to her peers for support. This includes participating in coffee chats with other online business managers, exchanging insider information about onboarding talent, setting up proposals and hiring business coaches.

Women helping women 

Moore works to provide income opportunities for other women whenever possible. She is clear in her definition of feminism—for me it’s about the ability to be financially independent. “I run my own business, many of my clients are women and I hire other women.” The majority of her women clients came to her through referrals. “When you do good work your clients will tell other people about you.” Moore also works with talented women lawyers who have introduced her to their networks, opening new doors for her. Her clientele is almost entirely based in the U.S.

Managing Growth

As the company took off, she realized early on that she was holding the company back because everything came back to her, slowing down the entire process. She was overwhelmed with client calls, strategizing, dealing with subcontractors and liaising with various people. She realized she needed to reassess how she wanted her business to run. So, she applied to-and was accepted-by Canada’s first feminist accelerator program for women in digital media operated by the Canadian Film Centre. Mentors at Fifth Wave helped her pivot to design a more sustainable model. She also focuses more on strategy and creative vision as a founder—no more micro-managing. “This year was all about spreading the autonomy, re-pivoting and changing the business model.”

Moore’s lived experience and background in finance and operations sets her apart from other service providers in this space. This enables her to look at the big picture, while also being detail oriented. Further, The Ops Collective doesn’t only look at social media opportunities for clients; they also identify gaps and suggest ways to improve operations across the entire ecosystem of a company.

Activism makes for better business

Due to the pandemic, domestic violence and homelessness have been on the rise. “As a brand we have a critical role to play in tackling domestic abuse and homelessness in Toronto. I want us to be known as a company focused on creating educational programs with a heavy emphasis on community building.”  

Currently, she is working on a course which will allow her to offer virtual assistance to women in shelters and help them make money online. “Often women who experience domestic violence can’t leave because of money. If we can show them how to manage their money, it can help them in their dark times.” She wants to use the profits generated for programs and sponsorships for abused and homeless women. “That’s the reason why I started the company. My calling is to help people and impact lives on a more meaningful and deeper level than my corporate roles permit.”

As a mother with a young son, Moore also wants to support programs for boys because she believes that young boys can get lost in today’s world and are in urgent need of mentorship. 

She believes today’s youth look for instant gratification, making patience a much-needed virtue for this demographic.  What is her advice to restless Gen Z? “Just start. Try to avoid the comparison trap. Believe that you are worthy of achieving great things. From there, just keep providing value year after year. Keep at it. Persist. You’ll get to where you’re looking to go.”

Her own life lessons came from her mother, whom she considers to be her biggest influence and inspiration. Her mother’s advice has been invaluable: “When confronted with animosity, don’t fight evil with evil” and “You can’t be the same as your White counterparts; you need to be better. You need to be perfect.”

However, life has taught Nana that the relentless pursuit of perfectionism can slow you down, and she wants to change that. “The need for everything to be perfect holds you back,” she says. However, she will continue to pursue excellence.  Being black, she was raised to have a sense of excellence. This has compelled her to work harder and learn more. “I used my multifaceted ethnic and cultural background to my advantage”.

The future is packed with plans

Topping the to-do-list is the need to market intensely to bring in more clients. She also wants to bring in more freelancers to work on a consistent basis and provide them a better contract and higher rates. Plan No. 2 is to put her finance background to better use by starting courses to help others get a better understand of finances. Metrics are important to her, so she will measure the number of women participating in free programs along with the dollar amounts collected and donated to community initiatives like women’s shelters.”

“I’m a busy brain person,” says Nana. Yet, she also realizes you can’t get better at something when pulled in different directions. “This year, I am also thinking about how to further build our own online presence. The business has thrived for years off referrals but to take it to the next level we’ll need to be more proactive in marketing the brand online – like we do for our own clients.”

She also makes time to read. A book she highly recommends is Stealing Fire: How Silicon Valley, the Navy SEALs, and Maverick Scientists Are Revolutionizing the Way We Live and Work by Steven Kotler. She’s also trying to find time to read the other two books currently vying for her attention: Venture Deals and Traction. Despite her vigorous schedule, she’ll make the time. No doubt. 

Follow @OpsCollective on Instagram. 


Publishers Note: The OPS Collective is a part of the Fifth Wave, a year-round program offered by CFC Media Lab and its partners to support the growth and development of women entrepreneurs in the digital media sector in southern Ontario. All enterprise founders in the Fifth Wave community are selected for both their potential and commitment toward weaving intersectional feminist ideals of equity and fairness into sustainable and scalable business growth strategies. Fifth Wave Initiative is committed to 30% participation by members of underrepresented groups. The Fifth Wave is a LiisBeth ally sponsor at the Lighthouse level. Applications for Cohort 4 are open.  Apply her

Related Reading

This Woman Rocks

A mining company tried to force Sabrina Dias out. Rather than leave the sector, she set up her own shop, determined to help a laggard industry have a more sustainable future.

Read More »
Categories
Our Voices

I Have a Seed

A Black woman wearing a red scarf entrepreneur gazing outside a window.
Althea Branton, Ontario-based startup entrepreneur.

Althea Branton (she/her/elle) is a skincare designer who lives, works and plays on the traditional territory of the Anishinaabe, Ojibway/Chippewa and Haudenosaunee peoples.

Growing up,  Althea never considered herself to be beautiful or remotely attractive. Her concepts of beauty came from the pictures of white women in the magazines her mother would occasionally buy from the grocery store for their (air quotes) recipes.

Althea spent years wondering if she’d ever be beautiful. Somehow it never dawned on her that no amount of green smoothies, elimination diets, HIIT workouts, intermittent fasting or aligning her chakra centres with the Universe was going to turn her into a young, thin, white, cishet, neurotypical able-bodied, twenty-something female with no curves and blonde hair: the Eurocentric beauty standard. 

She was obsessed with skincare after buying a life-shattering pot of Dewberry lip balm from The Body Shop.   Yet on the flip side of her skincare obsession was a stark realization that most products aren’t made for her skin tone.  A myriad of Eurocentric skincare exists in the current market. However, there’s a dearth of skincare for people of the global majority.

Then came the whisper in her soul – to own her own business.  So she went to Laurentian University  – to study translation instead.

Many pots of lip balm later, Althea decided to finally listen to that whisper in her soul to begin creating her own natural products and studying cosmetic science and cosmetic formulation.

Her son is her why – why she’s starting fresh in the late summer of her life to finally move towards the true goals of her soul.   Althea decided to intentionally design and create skincare for people of the global majority.

Yet she never anticipated the sheer amount of unopened doors and barriers on the path to entrepreneurship.  Althea finally had had enough.  So she turned to words. Althea has transmuted her pain into art using words for the last quarter-century.

A few weeks ago, Althea Branton was interviewed by an intake manager at a startup incubator program.  Read or listen to what Branton has to say to the world after that interview. 


I HAVE A SEED

I have a seed.

An idea that came to me as a spark from the darkness that is out there past the light.

So far it’s an enterprise with limited resources.

But I’m only surviving –

not thriving (at least not yet). 

I’m living off scraps, crumbs, bits and pieces

putting life’s essentials carefully

from hand to mouth for myself

and my child. 

I feel horrible about it every single day.

I need HELP

I cry to a force greater than myself.

Why can’t I provide more?

Why don’t I have more?

Isn’t there enough for me?

Aren’t I enough for me?

Let me tell you about this seed.

It’s powerful. Mighty.

Unapologetic. Genius.

It’ll move people into a movement

bypassing the normative

Eurocentric ableist capitalist patriarchal norms

we so unequivocally accept as normal

every single day.

When it’s ready

my seed will bloom and blossom.

I know it’ll grow

providing for me and millions more.

Then come the experts

Wolves disguised as critics clad cleverly in exploited cashmere clothing.

“Should you really only market to Black & Brown people?”

“Aren’t there enough products for those people?”

“Do you have any experience in this sort of thing?”

“Why are your products genderfluid?”

“Isn’t that controversial?”

Heavy is my heart as I heave a mighty SIGH.

I keep having to prove why

Why my seed is worthy

Why my seed must get the things it needs

to grow super-high towards the skies

Why my seed deserves the right

For soil, water and sunlight 

elements provided freely

by the Earth to humankind.

My seed is worthy because it is a seed.

I deserve the elements because

I, too, am a seed.

Dearest garden-variety gatekeepers – please step aside. 

I’m done asking for permission

for my seed to grow.

I’m done pandering to people’s insecurities

I’m done doing the dance around biases that have nothing to do with me.

No one tells the crops to grow.

They just do, with the help of the Earth, Sun and more.

I’ll find the soil. I’ll get the water. 

I’ll even find the invaluable knowledge

As I put the rather ratchet-looking pot outside

because contrary to what most may believe,

the sun is freely available to us all.

Now, I’ll celebrate the winter season

Putting holiday essentials joyously

from hand to mouth for myself

and my child

knowing I will never yield to those who seek to hold me down

for fear I may rise above them one day.

I’ll rise all right.

Look up there – I’m rising right now. 

My very existence is resistance.

I’m here. I’m me, I’m hella amazing.

That seed tho’… stand aside and watch it grow.


Publisher’s Note: Want to support Althea’s startup journey?  Follower her on IG: @althea.branton

Related Reading

Categories
Feminist Practices

A More Accessible Future

A mature indigenous woman with blond hair smiles over her shoulder. She is wearing large hoop earrings and a lavender blouse
Brooke Wobodistch, president of Closed Caption Services. Photo provided.

Imagine this: It’s May 2020. You are in the middle of lockdowns and stay-at-home orders caused by the novel coronavirus. There is no vaccine yet, and much of your life is online — especially on Zoom. 

In one such Zoom meeting, you start seeing what speakers are saying appear at the bottom of the screen. They’re being typed by one of the participants in the call in real-time.

The text you are seeing is called a closed caption. Closed captions aren’t always typed out by volunteers. Sometimes it’s automatically generated and sometimes it’s done by artificial intelligence (AI), but the accuracy of such services vary. For real-time transcription, ideally these captions are created by employees of companies that provide closed captioning — companies like Closed Caption Services (CCS). 

CCS is a Canadian family-owned business whose mission, according to its president Brooke Woboditsch, is “to build better accessibility in media.”  

This mission has gained momentum over the past year and a half as around the world, organizations and communications have moved online during the global pandemic.

Says Woboditsch: “By the time fall 2020 came around, I would say we must’ve had over 30 new clients in those last six months … There was a massive rush for people to put their businesses online — especially a lot of businesses where there’s multimedia content [like] film festivals, educational institutions, artists’ presentations and talks, museum exhibits.”

Strengthening the Family Business

Woboditsch’s father Larry Gavin was a broadcaster, and Woboditsch grew up helping her dad in his work. 

In 1994, Gavin started Closed Caption Services (CCS), providing fast and reliable services in closed captioning, offline captioning, live captioning, web captioning and audio-described video.

CCS started by providing captioning services to the now-defunct Canadian media company CHUM Television’s new CityTv stations and network of ‘A Channels.’ CCS then began working with Rogers, CTV (now Bell), NewCap, S-Vox, Cogeco Television), Maple Leaf Sports and Entertainment, Pattison Group, TVO and more.

Woboditsch, who is Indigenous and was adopted at birth, also dabbled in television production in her late teens and early twenties. Working at the Aboriginal Peoples Television Network (APTN), she learned more about her Indigenous culture and history. 

She said it was “always the plan” to take over the company from her father one day. 

“We didn’t discuss transition or the future of the company. It was just that I was ‘the future’ and the company would go to me someday.” 

That day came in 2016. With the decline of her father’s health and after 10 years as the general manager, Woboditsch took over as president of CSS. 

Come 2020 Woboditsch would be called on once again to lead a company. Only this time, it would be in the middle of a pandemic while the world — still not accessible — was moving online.

The Business Case for Closed Captioning

Disabilities occur when people who have impairments confront inaccessible environments, prejudiced attitudes, or other situations where their needs for participation are not met. 

According to the Accessibility for Ontarians with Disabilities Act (AODA), different types of disabilities include but are not limited to mobility, vision, and hearing impairments, visible and invisible disabilities, episodic disabilities, intellectual and learning disabilities, neurodivergence, chronic illnesses, mental illnesses, and limb and facial differences.

According to a 2018 article by the Web Accessibility Initiative, at least one billion people, or 15 per cent of the world’s population, have a recognized disability. 

In Canada, a 2017 estimate by Statistics Canada found that 6.2 million Canadians have one or more disability, with disabilities related to pain, flexibility, mobility, and mental health being the most common disability types.

Captions play an important role in improving digital accessibility for people with disabilities and those who do not speak English as their first language or are not comfortable doing so. 

Captions refer to text on a television, video screen, or other visual display that transcribe oral speech or dialogue as well as capture background audio. Captioning increases the accessibility of media for a variety of people — including people with disabilities and people who speak different first languages — by communicating all audio sounds that may otherwise be missed by some viewers, including sound effects and other non-speech elements.

Along with helping businesses interact with existing customers who may be people with disabilities, Woboditsch says closed captioning in particular also helps businesses expand their audiences by capturing new customers. 

Disabled Canadians are estimated to control $6.9 trillion in annual disposable income and more than seven million Canadians report their mother tongue is neither English nor French. 

CCS believes that high-quality accessibility services help to increase the reach of your content to at least 10 per cent of your audience. 

An article from UK-based Zen Elements from earlier this year says that three in four disabled people and their families have walked away from a UK business citing poor accessibility and/or poor customer service. 

In a similar vein, a 2019 survey by Scope, a UK-based charity trying to improve digital accessibility, found that half of the people surveyed who experienced problems buying goods or services through a website, app, or in-store machine did not purchase the product. Another 48 per cent found a different provider and purchased their products elsewhere.

Captioning also helps businesses meet compliance standards like those put forth by the Canadian Radio‑television and Telecommunications Commission, which require that 100 per cent broadcast content must be captioned and that Primetime shows be audio described, and Bill C-81, which is an act to ensure a barrier-free Canada. 

The bottom line, Woboditsch says, is to normalize accessibility as an essential part of providing high-quality and equitable services to all audiences. 

”We want people to think of accessibility when they’re putting any content out there. If I’m going to have a meeting, if I’m going to sell a product — whatever my business is [doing] online.”

The team at Closed Caption Services (CCS). Screenshot via CCS's website.

Finding Community and Improving Services for Underserved Communities

“Entrepreneurship can be a lonely place; you’re alone in your world when you’re at the top and it’s hard to ask advice from the people who are working for you,” says Woboditsch. “It’s hard to be vulnerable or show doubt, even though I do … to be able to have some people who have a variety of experiences in different areas of business, whether it be financial management or feminist business models, things like that.”

But the Fifth Wave accelerator program was different from the other entrepreneurship programs she’s been a part of in that it gave her the opportunity to take a second look at her business and figure out “where it is in the world today.” 

“I really asked myself, what do you want in life? And then I worked backwards to how I [was] going to get there with my business.”

For Woboditsch, the need for increased accessibility is clear: her company gained over 30 new clients in the first six months of the pandemic, 99 per cent of whom have become returning clients. 

The support she has received from the accelerator program has ultimately helped her move towards a future where high-quality accessibility services are provided to underserved communities. 

“I want people to remember that there’s a wide variety of people out there who use various forms of accessibility services, more than just the ones that I’ve been talking about today. American Sign Language (ASL) is one of them, and multiple languages as well,” Woboditsch says. 

“I want accessibility not to be driven just by compliance or doing it because we have to. I would like to see a world where people are choosing to provide high-quality services that improve accessibility.”


Publishers Note: Closed Caption Services is a part of the Fifth Wave, a year-round program offered by CFC Media Lab and its partners to support the growth and development of women entrepreneurs in the digital media sector in southern Ontario. All enterprise founders in the Fifth Wave community are selected for both their potential and commitment toward weaving intersectional feminist ideals of equity and fairness into sustainable and scalable business growth strategies. Fifth Wave Initiative is committed to 30% participation by members of underrepresented groups. The Fifth Wave is a LiisBeth ally sponsor at the Lighthouse level. Applications for Cohort 4 open Nov. 22nd! Apply here

Related Reading

Breaking Bad Silence

Cherry Rose Tan created a forum for entrepreneurs to talk about what they thought unspeakable—the mental health struggles of entrepreneurs.

Read More »
Categories
Feminist Practices

Soul Traits of Social Entrepreneurs

A mature white woman with purple glasses and middle bangs sits in front of a tree, looking upward
Madeleine Shaw, author, The Greater Good and co-founder of Aisle. Photo by Felicia Chang Photography

At the outset of the writing process for her first book, feminist entrepreneur Madeleine Shaw created a survey to better understand the motivations of her peers. In the 100+ responses that she received, she discerned a set of recurring patterns that she named ‘soul traits’. 

Liisbeth is pleased to share this exclusive full text chapter from The Greater Good: Social Entrepreneurship for Everyday People Who Want to Change the World.  Dig in!


I knew that I wanted this book to be about more than just my experience right from the get-go. I wanted to learn more about the other social entrepreneurs out there, to illustrate the fact that we can look and act in so many different ways, each with our own stories, gifts, and wisdom. My thinking was also that even if my story did not resonate with you, perhaps someone else’s might. Plus, these entrepreneurs and their journeys are just so inspiring. 

So, I wrote a simple survey and sent it out to my colleagues to gather more stories. I received close to one hundred responses and was stunned by the diversity of personal backgrounds, ventures, and depth of passion that they reflected. I was rewarded with some of the most poignant, thought-provoking, and deeply personal stories that I could imagine. There were stories from artists, parents, fitness professionals, sexual health educators, journalists, musicians, scientists, designers, accountants, academics, and more. I should add that they were almost all women, mostly from Canada and the United States, though I did get some wonderful responses from participants in France, the Netherlands, South Africa, Australia and New Zealand.

Respondents ranged from college age to retirees. Although I did not ask about gender or sexual orientation (I did ask for pronouns), several mentioned that they were non-binary and/or queer, and I had many responses from people who made it clear that they were Black, Brown, Asian, or Indigenous.

Their ventures and projects ranged from creative fundraising initiatives to innovative lactation support products, from inclusive technology ventures to adaptive vehicles. If anything, it made me think that social entrepreneurship was a natural place for marginalized people. It stood to reason, I thought, that if you were looking to make the world a better place, folks who have been oppressed or excluded by traditional power systems would have fresh ideas for something different, better, and more humane.

One aspect that stood out for me was that the respondents did not start their careers as entrepreneurs. They became entrepreneurs, often reluctantly. This transformation was one of the most exquisite and fascinating parts of writing this book: learning how these everyday people had become motivated, accepted a challenge, acted on it, persevered, asked for help, failed, flourished, despaired, and celebrated. This is why I wanted them to be part of the book; I wanted readers to see that if these people could do what they did, so can any of us.

As someone who was raised on the “bigger is better” notion of scale when it comes to business or project aspirations (Go Big or Go Home! ), where the object is basically to get more of everything, the survey responses made me start to muse on the notion of lateral scale, or what I have come to call “radiance.” This is a multi-dimensional, proliferative concept of growth and impact, which I will share in greater depth later in the book. 

What I mean by this is, instead of looking at an individual business and wondering how to make it as big as possible, what if you looked at a demographic and wondered how to create as many ventures out of their ideas as possible? In other words, creating more enterprises of diverse sizes instead of fewer, bigger ones. How would these two strategies compare in the long run if our metrics of success were not just top-line growth, but also things like reduced greenhouse gas emissions and commuting hours, increased personal happiness, family well-being, job satisfaction and social innovation, among other, more humane metrics? This became my new obsession; what would the result be if these people and their ideas were actualized and supported? What if, alongside all the good things that these ventures would surely create, an entirely new way of thinking about the purpose of commerce and nature of growth also emerged?

In creating the survey, I had hoped to understand not only what had inspired people’s ideas but, vitally, what had motivated them to act on them. In reading people’s answers to the questions and in follow-up interviews, several recurring themes emerged, which I have come to think of as the key “soul traits” of social entrepreneurs and which I’d like to briefly highlight here. Many of these stories will appear at greater length later in the book—this is just a taste.

Perhaps you will recognize aspects of yourself in this list.

COLORING OUTSIDE THE LINES

Social entrepreneurs are so creative! Because their premise in starting a project usually comes from a non-traditional place and they themselves often fall outside the traditional profile of a businessperson or entrepreneur, it’s not surprising that they generate such unique, innovative ideas and organizational models. Some respondents with traditional business education and experience said that they had needed to unlearn their previous ways of thinking, while others who did not have this experience said that they felt unencumbered by limiting beliefs and expectations, which allowed them to try new things and be less afraid of failure. 

Social entrepreneurs are by definition “redefiners,” in that they inherently question the accepted purpose of business-as-usual capitalism by putting the “social” part first. These folks go even further, though, coming up with their own definitions of goals, scale, profits, success, and more. What am I talking about? Have you ever heard the expression

“Together Everyone Achieves More” (TEAM)? The Five Ps of Marketing? The VUCA worldview? The 7 Habits of Highly Effective People? There are endless examples of these buzzy business acronyms. But are they inherently true, or did someone, once upon a time, effectively make them up?

Let’s take as an example VUCA (volatile, uncertain, complex and ambiguous), a post-Cold War US Army term that was coined to describe the worldview of the day and has regained popularity in common business vernacular in recent years. My question about VUCA is not whether or not it’s true; it’s about whether or not the concept is helpful, motivating, or inspirational. Personally, it just makes me scared, and scared is not a great place for anyone to create from. Fear is often dismissed (“Choose love over fear!”), but it can, of course, be a sensible and highly valuable reaction in critical situations. Yet fear triggers the fight, flight, or freeze mechanism in the brain, which is not helpful for getting creative or making decisions.

In early 2015, Suzanne and I were asked to give a presentation to an audience of women entrepreneur clients of a major Canadian bank in Calgary, titled “Entrepreneurial Ingenuity in the Age of Constant Disruptive Change.” The Alberta economy was hard-hit at the time and the organizers were looking for practical, yet inspiring content. I had read up on VUCA while attending the THNK School of Creative Leadership, and although I got the concept, something about it left me feeling hopeless, depleted, and frazzled. How were we going to do what was being asked of us while staying true to ourselves? I decided that we needed to reframe VUCA in a more positive and constructive light. Here is what we came up with: CODE.

  • C = Colorful
  • O = Opportunity-rich
  • D = Diverse
  • E = Evolving

We often forget, in our never-ending quest to keep up with the latest lingo and concepts, that we have the ability to see what’s true for ourselves and express it in our own ways. Our audience loved CODE. Yes, we were saying, these are scary times. But what actually serves us when we think about that in terms of our personal worlds and businesses? CODE feels exciting while still acknowledging that the world is an unsettled place. 

Similarly, in response to the classic business concept coined by Jim Collins and Jerry Porras with the acronym BHAG (big, hairy, audacious goal), I prefer to use “beautiful, healthy, achievable, generative” as my personal success metric.

I also came up with a cheeky reframing of the classic tech industry imperative “move fast and break things,” to “move purposefully and nurture things.”

True Grit

Social entrepreneurs with true grit have the patience, tenacity, and determination to persist, often in the face of immense challenges. Persistence, though unglamorous and underrated, is a common-sense ally for anyone trying to accomplish something that matters to them. I love the word grit; it has a raw, honest quality that related terms like persistence, commitment, and perseverance lack. Grit implies edge, messiness, and overcoming adversity—being “bloodied but unbowed,” to reference WE Henley’s 1888 poem “Invictus.” 

Note: Video below is approx. two minutes. 

In hindsight, when I think of every business book that I have read, precious few have offered even a shred of self-reflection about the idea that we do not all start from the same place in terms of access to resources and opportunities.

Madeleine Shaw, The Greater Good Tweet

Grit acknowledges that there is a cost to our struggles, and that entrepreneurial success is not as simple as getting a challenge figured out and then reaping the rewards. Grit also reminds me of dirt, which is deeply resonant to me as a devoted gardener. You can’t grow plants in a garden without getting dirty, and you need to be unafraid of stretching yourself outside of your comfort zone in order to bring about something glorious. Patrice Mousseau is an Anishinaabe woman and journalist from the Fort William First Nation in Ontario. When we initially met, she was in the earliest stages of growing her line of homegrown organic skincare products from a side hustle to a fully commercial business, and in the years since I have been humbled to witness the challenges she has overcome as a businessperson, racialized woman, and single mother. She shared with me how often people suggest that her success is due to the fact that she is Indigenous and, as such, supposedly enjoys considerations not available to her white counterparts. This form of judgment serves to undermine the very real, sustained efforts she had to make to build her business in the face of multiple layers of oppression. I can only imagine how frustrating it must be to repeatedly confront systemic bias as you build your venture, only to be told that you effectively don’t deserve the success that you achieve in spite of it.

In hindsight, when I think of every business book that I have read, precious few have offered even a shred of self-reflection about the idea that we do not all start from the same place in terms of access to resources and opportunities. I can’t recall an example of one that explores the notion that for some of us, just getting out of bed in the morning (or even having a bed, for that matter) is not necessarily a given. Building our projects will not be an easy, flower-lined road of yeses and large cheques. The grit required by people who are used to being underestimated in regular life will likely be doubly so as they undertake to bring their visions to life. Such people are the ones we collectively have the most to learn from.

Making Lemonade

“If life gives you lemons, make lemonade.” I am borrowing this classic adage that points to using personal trauma or adversity as creative fuel. This was one of the most common themes expressed by the entrepreneurs I interviewed, and also the most moving. Some of these people literally brought me to tears with their stories of courage and resilience in the face of unimaginable hardship.

Mary Letson is a perfect example. Following her recovery after a harrowing journey with breast cancer, she wanted to give back to others by raising funds for supplemental treatment and supports not covered by health insurance (including massage, physiotherapy, wig fitting, acupuncture, supplements, and meal delivery), which she credits with making a huge difference to her recovery. In addition to wanting to give others in her community undergoing cancer treatment the “extras” she’d had the privilege of being able to access, she also wanted to transform her relationship to the disease that had taken so much from her and redefine the notion of being a survivor to something, in her eyes, more empowered. 

A lifelong sports enthusiast, she hit on the idea of creating an annual fundraising swim event on the island where she lives in British Columbia, not only as a way to raise the funds but to assert herself in this new, post-survivor role. To date, she and her SwimBowen Society team have raised over $50,000 and reshaped a grueling journey for herself while benefiting dozens of others confronting their versions of it.

Gifts from the Margins

Part of this ability means using the unique perspectives brought about by being outside the dominant culture to inspire new ideas and insights. Lemonade makers’ ideas are unique and valuable because they are outsiders, not in spite of it.

The phrase “gifts from the margins” relates to a story that Suzanne and I often tell as part of the Lunapads/Aisle story. As much as the brand has been praised for its prescient embrace of transgender and non-binary individuals as part of its intersectional feminist values, the understanding and commitment did not come immediately for us on a personal level. 

Initially, despite the persistent championing of the issue by a key team member (who later came out to us as non-binary), we hesitated about making significant changes to our language and product designs to be more explicitly inclusive of this “fringe” group. This was on the grounds that we had limited resources and needed to allocate them to our larger group of cisgender (people who identify with the gender assigned to them at birth) customers. The team member patiently persisted. Coming to see the sense in their perspective as we became more educated, we gradually let go of our old fears and committed to removing gendered language from the website and developing a gender-inclusive product in the form of a boxer brief-style period undergarment. 

Until that point, all of our styles had been traditionally feminine, with color choices leaning that way as well. It took us almost two years to develop the boxer brief, yet when we finally launched the product in early 2016, it was far and away our most successful product launch in the company’s history. In case you’re thinking, as I did, “Wow, there are a lot more gender non-conforming folks out there than I thought,” give your head a shake.

What the launch numbers showed us wasn’t just that trans customers were buying the boxer brief; it was that everyone was. So much for thinking that the dominant majority is who you want to cater to—it turned out that the needs of marginalized people were actually pointing the way to the future

Lots of marginalized and underrepresented people showed up to share their stories in the survey: people who felt like they didn’t fit in as traditional customers, consumers, or citizens; immigrants, LGBTQIA+ individuals, and Indigenous people; those with uncommon skill sets, ways of thinking and interests, who see that just because something is missing in the market, it doesn’t mean that the world doesn’t need it. It’s more like an indicator of who has been in charge up to that point, who has decided what normal is, and whose voices and values are included . . . or not.

Stronger Together

This trait involves not assuming or embracing an ego-driven, individualistic entrepreneurial persona. Instead, it means asking for help, working collaboratively, and building community. My respondents had great ideas to make their own lives better but also wanted to make life better for others, and often created new structures to embrace or celebrate these people. They defy the traditional “lone wolf ” entrepreneurial stereotype. 

Given that the point of their enterprises is some form of shared social impact or equity, it makes sense that they would instinctively include others while building generosity and diversity into their leadership styles and the DNA of their ventures.

The largest-scale version of this that I can speak to personally is SheEO founder Vicki Saunders. Most entrepreneurs—even social entrepreneurs—build their ventures in order to serve a specific need or market gap, not to change something systemic. SheEO is a response to the fact that women are so drastically underserved and underrepresented in the business and entrepreneurial worlds. It exists to offer a new solution, one based on our needs and values. 

SheEO companies 2016 including Lunapads, Abeego, Skipper Otto, Magnus Mode, Twenty One Toys.

As I’ve watched her leadership over the years, Vicki  (at the far left in the image above) has ceaselessly sought to elevate and make space for racialized and transgender women and those marginalized in other ways, both within her team and in the broader community. Beyond this, she embraces a distributed, non-hierarchical leadership model, all while exhibiting remarkable humility.

Impact is the New Black

This one may seem obvious given that the book is about social entrepreneurship, but it’s worth noting that impact is not just a nice-to-have for these folks; it’s their entire rationale and, as such, is an immense source of inspiration, energy, creativity, and drive.

My longtime colleague Amy Robinson typifies this soul trait. A lifelong environmentalist, she saw an opportunity to elevate the cause of supporting grassroots economic sustainability through education, awareness, and advocacy. She created LOCO BC, a vast network of sustainable small businesses located in the Greater Vancouver area that hosts events and encourages consumers to shop locally whenever possible. LOCO’s research has been used to advocate for small businesses by groups across BC and in the rest of Canada and has resulted in more support from local city councils, as well as increased awareness from consumers.

Impact Is Also the New Currency

Given the current vogue for scalable businesses, it was surprising that financial scale as a motivation took a firm back seat to impact for my interviewees. What motivates them is the particular change they can make and taking it as far as they can, rather than just being big for bigness’ sake. Further to that, scale of any variety beyond basic success (as defined by being effective and sustainable, as opposed to scalable) did not seem to be a hugely motivating factor. The biggest incentive for many was simply wanting to give it a try, with impact as the driver for taking the plunge.

Willingness to Transform

This trait means being willing to change key self-perceptions in order to realize your vision. It goes beyond just getting outside your comfort zone; for many respondents, taking on their projects entailed significant personal transformation.

At Groundswell, Vancouver’s alternative business school, they often talk about “nurturing entrepreneurs from the inside out,” meaning that in order to start a venture, you first need to build a new sense of self. Many of the respondents to my survey needed to do some major mental and emotional shapeshifting to get their heads around starting a venture and did so with great success.

Margaret Magdesian, a Brazilian-born, Quebec-based biotech entrepreneur with a PhD in biochemistry, started Ananda Devices to maximize the impact of the research she was doing around increasing the speed and safety of animal-free drug testing through nanotechnology. Initially daunted by the idea of starting and running a company instead of being a successful laboratory scientist, she nevertheless persisted, fueled by the realization that if she did not take this step, the opportunity that the technology represented might never be fully realized.

Among the survey respondents, I heard stories from singers, videographers, marine biologists, fitness trainers, scientists, journalists and more, all of whom courageously made the leap from their chosen career path and identity into the world of social entrepreneurship. It was not always easy or comfortable, yet they let their desire to change the world override their fears and self-limiting beliefs to move their ideas forward.

Honouring Your Calling

This phrase kept popping into my head so persistently that even though few of the respondents actually used this language, I knew that I had to include it. Other words for “calling” include vision, intuition, emergence, or whatever way you choose to express non-linear forms of knowing that someone was somehow meant to do a certain thing. I have heard it characterized as a small inner voice, “just knowing,” or as a series of signs, coincidences, or events that consistently and irresistibly pointed to a particular idea.

Sabrina Rubli, founder of Femme International, a non-governmental organization that uses menstrual and reproductive health education to empower women and girls in East Africa, shared the following with me as an example:

“I have always been passionate about women’s rights and women’s health. For me, using my skills and ability to empower women was not a question—I feel like it is my responsibility. Once I had the idea for Femme in my head, it was all I could think about, and I dove in headfirst.”

Dancing With the Demons

Demons that can arise as you begin a new venture include imposter syndrome, fear of failure, and profound self-doubt. I call it dancing rather than slaying, because many respondents found ways to be with their demons instead of trying to vanquish them. This key insight is more about making peace with yourself than trying to crush a part of you that may not actually need to be crushed for you to move forward.

Personally speaking, this is one of my biggest challenges. No matter how much experience and “success” I have under my belt, believing in myself is still hard to do consistently. Self-doubt is one of the more persistent and pervasive issues that came up for the entrepreneurs that I surveyed, especially for marginalized people. What is clear to me about these people is that although their demons came at them full force, they grappled/danced with them and carried on. They did not let the demons win, which would have meant these brave souls never trying to realize their dreams in the first place.

Their other piece of courage was having the humility and vulnerability to admit that they struggled at all. I can think of very few examples of a white, male business leader speaking openly about self-doubt or fear of failure. I wonder whether they actually do experience this and just don’t talk about it, or whether they are, in fact, so sure of themselves that it never occurs to them to question their abilities.

For Elizabeth Sheehan—the creator of ClimateSmart, a climate impact assessment tool for businesses—fear showed up as self-doubt, my personal Fear CEO. Internal voices would persistently question her ability to lead. “I had this crazy pattern where if things were

challenging, the voice said that I was responsible and wasn’t smart enough or doing whatever task at hand right,” she shared with me.

“I had to train myself (a work in progress) to curate a more welcoming and spacious attitude toward the inevitable ups and downs of a social venture.” Whatever fear may look like for you, know that you’re far from alone and that it’s a natural internal response to th fact that you’re considering taking on something you have likely never done before. We’ll get much deeper into this topic later in the book and explore creative and compassionate tools for dealing with it constructively.

Before moving on, take a moment to consider how these soul traits land for you. Do you identify with any of them? Did they inspire more traits to add to this list? Perhaps you can already sense which of your innate qualities may be emerging as you consider taking next steps to express your vision for a better world.


The Greater Good: Social Entrepreneurship for Everyday People Who Want to Change the World can be purchased here.  


Additional Resources:  Check out this video recording of the Oct. 14 2021 event on the current state of social enterprise in Canada. The event was organized and  sponsored by Ryerson University’s  Women’s Entrepreneurship Knowledge Hub (WEKH). It includes a powerful keynote talk by Dr. Tina Dacin, a presentation by Tori Williamson on Buy Social Canada followed by a stellar panel including Natasha Freidus, Needslist, Hermine Mbondo, B4Brand, Ann Jameison, Social Enterprise Council of Canada and of course, Madeleine Shaw, Aisle. The panel was moderated by pk mutch, founder of LiisBeth Media. 

Related Reading

Categories
Feminist Practices Transformative Ideas

When Life Hands You Lemons, Make Lemon Aid

Rachel Kelly, founder of Make Lemonade, 2019. Photo provided.

Like the many enterprises that relied on in-person interaction, Make Lemonade, a Toronto-based, women-centric co-working space for entrepreneurs was suddenly squeezed dry by the pandemic and closed its doors in August 2020. It was the third closure in three years of a well-loved physical co-working space focusing on women — the others were Shecosystem and Women on the Move. LiisBeth talked to Rachel Kelly, the 30-year-old founder and sole owner of Make Lemonade to learn about the journey and where they are now–given the pandemic. 

LiisBeth: Let’s rewind to get the full story. Why did you start Make Lemonade?

RK: It was 2015 and I had been freelancing for a couple years, bouncing from coffee shop to coffee shop and working from home — way before it was cool. One day while travelling on a streetcar to yet another café, I realized I couldn’t keep lying to myself. I was trying to convince myself that this way of working, like a nomad, alone, was great and that the indie freelancing life was sustainable for me. It occurred to me in that moment the key thing lacking in my work life was a day-to-day community of colleagues.

Around this time, I signed a salaried contract with a company I was freelancing for and let go of all my freelance gigs. And even bought a couch! But shortly thereafter, they called to say the contract was cancelled. They never told me why but I suspect it had to do with their budget.

I reminded myself, I am only 26 years old. When life hands you lemons, make lemonade.

The old dream I had of starting a co-working space for independent freelancers like me resurfaced. And I have to thank my parents for inspiration. They were also entrepreneurs and taught me to dream big and worry about the details later. Which is exactly what I did.

I started by creating an Instagram account called Make Lemonade to gauge interest about the idea and guess what … it generated traction! In fact some people already thought the space existed and actually emailed me saying “you might like this space” not realizing I was the one posting about it. Ha! With this validation, I got to work. I put together a business plan. Landlords required me to submit the plan along with an offer to lease the space because we were a startup. I looked for places that offered bright, natural light and a canvas that made shared work possible. Finding a space with a good landlord was also important. The commercial rental market was hot at the time. I found a beautiful 3,000 square foot space at 326 Adelaide Street West in the heart of downtown Toronto and quickly signed a five-year lease.

LiisBeth:  Tell us about the Make Lemonade Community? Who showed up?

RK: At first, I thought the space would attract mostly 25 to 35-year-olds but we ended up with members from of all ages — all the way into their sixties. Members paid $500/month for a three-month plan with a fixed desk; $300/month for Monday to Friday access; $30/month for community membership. Make Lemonade offered a communal kitchen, phone booths, printing and mailboxes. About 80 per cent of the members — or our “lemons” as we affectionally referred to each other — were full-time self-employed creative types, writing or producing professionals and other artists. Other members included graduate students working on their thesis, a few salaried folks looking for an inspiring focus zone and people with full time jobs who needed space to work on their side-hustles.  

One of our members, Breeyn McCarney, is wedding dressmaker who designed non-traditional wedding gowns. She lived in Hamilton but most of her clients were in Toronto so she regularly booked our meeting rooms for client fittings. When her customers came for their final fitting, she would host a champagne celebration in our “virtual” patio room, an indoor room that was decked out to look like an outdoor patio.

Breeyn hosted beading workshops for aspiring artists — they worked with their hoops and beads and used Make Lemonade as a production space. At its peak, we had over 200 members.

Many of our members have seriously grown their enterprises since joining the Make Lemonade community. For example, when newcomer to Canada Katy Prince joined, she could only afford to come on Mondays (half price days) at first she didn’t have many friends or a network. Katy significantly expanded her network while at Make Lemonade. Today, Katy works for herself as a full-time coach and has a handful of staff members. Katy’s experience is testament to the benefits that co-working spaces have to offer and we are proud to have helped play a role in their success.      

LiisBeth:  Did you ever participate in startup program or receive any startup or government grants to help finance or start your business?

RK: No. Truth be told I never applied! I didn’t really know what was available.

Liisbeth: What happened when the pandemic hit?

RK: In early March 2020, we started to hear all about the coronavirus I remember going to sleep one Sunday night knowing the next day I would have to close our doors. At first, we thought it would only be for a short time, but it soon became clear the closure would last for a while. When we made our announcement (a year and a half after our temporary closure) in August 2020 that the doors were closing, we received close to 300 comments on just one Instagram post. I still haven’t read through them all because it’s emotionally overwhelming. What’s important to note — and also bittersweet — is that our busiest time were the months leading up to the announcement of the COVID-19 pandemic.

Rachel Kelly’s announcement on the closing of Make Lemonade’s physical coworking space in Toronto. Screenshot via Instagram.
 

When the pandemic hit, we were not sure what to do but quitting was not an option. Our mantra was (and still is): when life hands you lemons, make lemonade. We had to try something new.

My staff member, Ashley Fulton, Director of Good Vibes, and I began brainstorming about how we could bring and keep the community together online. We started with free virtual co-working meet ups. Then added free daily support calls. Next, we added a short newsletter called “Your Daily Dose of Sunshine”. We later added online co-working sessions and work sprints and didn’t charge for any of it.

Once we were confident we had something worthwhile to offer, we invited people to start paying us for the services. And a good number of them did.

Over time, we added more features such as accountability calls and introduced The 4-Week Challenge that involved working on goals for four weeks in community. People loved it and paid to participate! We noticed multiple repeat participants for the program and eventually turned it into a new service called the Get Sh*t Done Club. 

As time went on, we learned that while the physical space with tables and internet access was great, our real strength was supporting entrepreneurs through all the highs and the lows of business ownership. Lemonade became more like lemon aid.

Today, the Get Sh*t Done Club is still running strong as a 12-month online business foundations community that supports entrepreneurs to hustle less, grow more and have more fun. We do virtual kick-off brunches, offer workshops on goal setting, host work sprints, brainstorms and facilitate small  groups within the program. We have an event called the Lemon Mixer—an open conversation where members ask for what they need and are able to give back by offering services or expertise. Members also get full access to our Business 101 online course. And of course, we have fun! We celebrate successes with an honour roll and give shoutouts and cheers when progress happens for someone.

LiisBeth: As a player in the women’s entrepreneurship ecosystem space, what would you like to see change or happen in the coming years to further strengthen the women’s enterprise space?

RK: It almost seems ridiculous with the kind of company that I created that I didn’t get a “Hey, welcome to the women’s entrepreneurship support world.” Or a “Did you know, these are the resources that are available?”

We build community for others, but where is OUR community support?

LiisBeth: What’s Next for Make Lemonade? You?

RK: Looking to the future, we have some new ideas percolating, including meeting up with our “lemons” in real life again.

Things have been tough, but the pandemic was the catalyst for creating something bigger than the physical space. It led us to creating an online community and a new way of providing members with the support they need. The pandemic was also a wake up call. Which means it’s time to start making lemonade again … whatever that looks like. Funny how things are kind of coming full circle.

Also, when I think about what’s next, I’m reminded of how my parents started out and where they are now. They founded an automotive manufacturing company. But like so many businesses, that’s not how the enterprise started. Believe it or not, their original business was selling fruitcakes. So whenever I worry about not knowing what the future holds, I remind myself, I’m still in my fruitcake, or perhaps lemon cake, phase. I’m experimenting with different ingredients, making up recipes to see what works best.

LiisBeth:  Thank you for sharing your incredible and inspiring story

Related Reading

Selling Up, Moving Up

While numerous organizations for women entrepreneurs exist in Toronto, Women on the Move is the only one that incorporates co-working space, business training, venture capitalist funding and a community network.

Read More »