You are visiting Liisbeth’s archives! 

Peruse this site for a history of profiles and insightful analysis on feminist entrepreneurship. 

And, be sure to sign up for rabble.ca’s newsletter where Liisbeth shares the latest news in feminist spaces.

Categories
Activism & Action

This Woman Rocks

Sabrina Dias on location in Nevada–after pushing the blast button for the first time.

Sabrina Dias was 13 years old when she saw the Challenger space shuttle explode into flames on TV, killing seven astronauts on board, including teacher Christa McAuliffe. After Dias learned the disaster was caused by a design flaw, she decided that she would learn how to fix it. That led her to earning a degree in ceramic engineering at McMaster University in Hamilton, Ont.

A personal tragedy—the loss of her mother to cancer, which put her in charge of caring for a younger sister—caused Dias to take a job closer to home and sidestep into mining. Now at 46, Dias is a sustainability specialist in that sector where she remains keener than ever on fixing things to prevent massive blowups. Dip into a newspaper on just about any given day and you’ll discover that the mining sector has an awful lot to fix.

Mining is a leading cause of deforestation, habitat loss, and contamination of soil, water, and air. Workers and surrounding communities often suffer from the health and safety consequences. Then there’s the Wild West mentality of some companies that barge into a region with little consultation and extract maximum profit while returning minimum benefit to local communities that bear the brunt of the environmental degradation. A study by Shin Imai, a professor at York University’s Osgoode Hall Law School, lists a litany of abuse connected with Canadian-owned mines in Latin America alone: local women being raped by security forces and mine workers; and protesters being beaten, arrested, kidnapped, and killed in violent clashes with mining security forces.

“A shit show,” is how Dias described one mining site in Africa. She was called in to conduct a risk assessment on the site while working for a major gold company, which was plowing ahead with the construction of a mine without meaningful community consultation. The site faced daily violent protests. “I was on site when it was attacked,” says Dias. “I was as scared as I have ever been. People were throwing rocks and pipes over the fence. Workers were being attacked in town. The anger on peoples’ faces was beyond rational, but that is what happens when people feel they aren’t heard.”

Dias recommended the company stop construction and restart community engagement. Executives didn’t care to take her advice. Nor did they heed her recommendations at another site where newspapers were reporting that women in local communities were being raped by contractors working for the mine. Her report, she says, “was wiped out” as it went to senior management. Her job was to help the company improve community relations, but she was being handcuffed from doing so. “It was a really toxic workplace,” Dias recalls. “I would go into the office in the morning feeling sick. I thought, ‘I’m not going to let them win.’ But they ultimately won and packaged me out.”

It took her two months to recover from what she calls serious workplace bullying to shut her work down. She gave serious thought to leaving the mining sector, as many women do. “That book, Lean In, is bullshit,” Dias laughs now. “I couldn’t lean in anymore. I thought, mining is totally unethical. It was soul killing. I thought I could move the sustainability needle from the inside and sometimes you just can’t do it.”

Sabrina Dias on location in British Columbia

Then a former colleague asked her to write a sustainability plan for another mining company, and Dias figured maybe there was another way she could help mining companies become better corporate citizens. That’s when she used her severance package to start her own boutique consulting firm providing sustainability strategy and reports.”I thought I could move the sustainability needle from the inside and sometimes you just can’t do it.” –Sabrina Dias

As Dias points out, mining can never be completely sustainable; it involves altering an environment and extracting resources after all. Yet, we all have mining’s dirt on our hands when we consume its products in our vehicles, houses, infrastructure, tools, appliances, and even our computers and cell phones. According to one industry report, each American will consume some 27,400 pounds of iron ore over a lifetime. So, for Dias, the question is how do we reduce the impact of mining and make this valuable sector as sustainable as possible?

A core part of her business is producing sustainability reports (a performance report of a company’s environmental, social and governance (ESG) perfromance) that are increasingly used by investors, governments, and communities to judge a company’s performance on social, environmental, and economic sustainability as well as governance. She favours a tagline: “You measure what you value and you value what you measure.” Millennials, she says, are looking to invest in companies that not only pay well, but do good. And traditional investors are getting savvy to the fact that companies that score well on the Dow Jones Sustainability Index and the Global Reporting Initiative often outperform sustainability laggards in earnings.

Dias says her work, ultimately, is about reducing risks for everyone—companies, investors, and local communities. “One shitty engagement with a community and protesters hook up to social media and the mine is shut down and stock prices plummet,” says Dias. “A company has everything to gain by integrating sustainability into its operation. It has proven to be good for the bottom line.”

Dias’s company, founded under her name in 2014, is now relaunching and incorporating as SOOP Strategies. It’s a lean operation with five associates based in various countries who are able to work around the globe, along with three senior advisors she calls her “gray hairs.” She turns to them for expertise, mentorship and, on occasion, to help open doors when, as she says, the “optics of a petite brown woman” prove a barrier.

One of those gray hairs, Jacques Gérin, a former vice president of the Canadian International Development Agency (CIDA) and deputy minister of Northern Development for Canada, calls Dias “very much a pioneer” in the field of mining sustainability. He likes to tell this story: When Dias went back to school to add a Masters in Environmental Studies (MES) to her engineering degree, she did a survey of mining’s impact on local communities in Madagascar for her thesis. But she didn’t just ask questions, Gérin says. She lived in the affected communities for weeks at a time over that year. “It took a lot of guts to do that,” he says. “It’s a very poor area and there were language difficulties. It impressed me. A man wouldn’t think that way, but a woman goes in and actually lives with people who she studies.”

In fact, Dias’s thesis advisor warned her against doing exactly that. Getting so close to her subjects is called “going tribal,” says Dias. “They worry about you getting too attached to people and their stories. But how could I not?” She calls that year life changing. What she learned then still informs her work today. “I learned about people’s fears and concerns. There’s a mining company (in your community) and they’ve hired some of you but not all.” So how can the mining company help improve the local economy and infrastructure for everyone? “Doing the right thing,” she says, “is about building trust and mutual benefits. People want running water, a school for their children.”

Her company website features a picture of Dias visiting with villagers in Madagascar, accompanied by a question: “Can you tell which one’s me?” Dias jokes that she has one of those complexions that allows her to fit in near anywhere. Her parents are from South India, of Portuguese descent. The point, she says of the photo, is that, “Everyone’s the same, whether you live in Toronto or a bush in Madagascar. Bottom line, we all want a better life for our children.”

But Doing Right Doesn’t Come Easy

Dias says she wants her company to become the Canadian mining consultant on sustainability reporting. Yet, in the next breath, she says she doesn’t want to grow too fast or large, lest that compromise the values she can bring to the sector—and the unique corporate culture she has built up. “Everyone (on the team) feels a higher purpose to what we’re doing,” says Dias.

In contrast to larger consulting firms, her teams don’t sell strategies and assign the actual work to a junior. They want to be the ones on the ground doing the work, with the client benefitting from their experience and values. Says Gérin, “What stands out in her whole career is her sense of values. She doesn’t shy away from them. People who hire her will get the full Sabrina [Dias] and things she believes in.”

Of course, there are other obstacles to growth that Dias wouldn’t mind overcoming. The first is mining’s notoriously fickle commitment to “doing the right thing.” When times are good, it’s easier to spend money on what’s often considered the “soft values.” When belts tighten, things like sustainability reports are often the first to get cut, which can make client retention difficult.

Such thinking is shortsighted according to Carole Burnham, another senior consultant to Dias. “In this century, people recognize they won’t get to do what they want [i.e. a permit to open a mine] unless they behave more responsibly,” she says. “You can’t have unrestrained capitalism in anything [with profits flowing almost completely to owners and shareholders]. You have to have proper governance and regulation and enforcement to make sure what people are committing to, they follow up on.” Burnham says mining is transforming, but too gradually.

And Being a Woman Doesn’t Make It Easier

Another challenge Dias faces is being a woman in an industry heavily dominated by men. According to Women Who Rock, an association dedicated to advancing women in mining, the sector has a problem both attracting and retaining female talent. Currently, women represent only about 17 percent of those working in the Canadian mining industry, which has barely increased from 11 percent in 1996.

Burnham, who has a PhD in chemical engineering and more than 30 years of industry experience, says the mining sector presents unique challenges for women. The work is often done in remote, isolated camps and in countries that are often politically unstable and dangerous, which makes it difficult for women caring for children. Dias, herself, spent years overseas, working on site for eight weeks and flying home for two. It’s hard on a relationship, she says, and when it came time to start a family, she wanted to work closer to home.

As well, such sites often lack proper facilities for female workers, such as safe quarters, bathrooms, and daycare. Even the clothing—like overalls designed for men—can be cumbersome and inconvenient. Frustrated, one Canadian woman left mining to start a clothing line for women in trades called Covergalls.

At the corporate level, Burnham says executives are so used to dealing with other men that they overlook women, even when they’re in the room. “It’s almost as if you’re not there. I find that if you’re in a meeting and there are a lot of people around the table, if same advice comes out of a male’s voice, people tend to hear it more than if a female is speaking,” she says. “It’s not necessarily deliberate. It’s almost unconscious.’

Ian Pearce, the former CEO of Xstrata Nickel, since bought by Glencore, has been an outspoken advocate for gender balance in mining. He says his wife, a professional engineer, quit the sector after facing sexism in the workplace “daily, hourly.” He believes the industry is going backwards rather than forwards. “We are laggards as a sector,” he says. “At times I am severely embarrassed by my male colleagues when you listen to some conversations they have. The world is being created for men and is still for men and it needs to be rebuilt.”

When Pearce pushes gender diversity, fellow executives often push back, asking why he’s not promoting diversity in general. “Diversity is good for mining,” he says, “and it helps in any form, by discipline, culture, by gender, and in diversity of thought. [But] I think once you get gender diversity in, the rest will come faster. It’s through gender we can break the ceiling on diversity.”

He admires Dias for not only sticking in the industry, but sticking to her values and setting up her own shop to promote them. “It’s courageous of someone like her,” he says. “It takes leadership and vision to take that chance.”

When Reaching Out for Help Helps

For her part, Dias says she draws on all the support she can get. She recently enrolled in BDC Capital’s The Artemis Project, geared to helping women entrepreneurs in mining and metals grow their businesses. According to BDC’s statistics, less than two percent of women entrepreneurs reach $1 million in annual revenue in Canada and fewer than one present of supply chains procure from women entrepreneurs. These stats have not budged in 15 years.

Dias also recently attended the Entrepreneurial Feminist Forum, co-produced by LiisBeth founder Petra Kassun-Mutch and three other leading feminist entrepreneurs. It was a relief, she says, to spend a day surrounded by others like herself, people who get her values.

But her company may get its biggest assist from tightening regulations in both developing countries and Canada, which will force mining to make a greater commitment to sustainability. As recently reported in The Globe and Mail, countries such as Guatemala and Chile are doing more to protect their land and Indigenous communities from the negative impacts of mining, suspending operations and bringing companies to court that don’t adequately consult with local communities.

Canada recently appointed an ombudsman to hear and resolve complaints against Canadian mining companies. And Indigenous peoples in developing countries are beginning to sue Canadian mining companies through Canadian courts, rather than weaker local justice systems. That means Canadian operations in developing countries can be held to the same human rights standard as Canadians have at home. That could put Canadian mining companies at a competitive disadvantage—or it could earn Canada a reputation for sustainable mining around the world, making Canadian companies a preferred supplier with progressive manufacturers and investors.

Says Dias: “It is a clean indicator that much more is expected of the Canadian mining industry. And rightly so. Sustainable development can no longer be transactional. It is still often treated as a ‘nice to have’ by way of philanthropy. Terms like CSR [corporate social responsibility] or SLO [social licence to operate] reflect and imply that social sustainability should remain on the periphery of operations, or one-offs without continued effort and management. Sustainability needs to be integrated into the core of a business strategy, concrete planning, which is the approach we bring to clients and on which I have always believed. The exciting part for me is that we are ready to convert that awareness into real action.”


Subscribe today!

Categories
Allied Arts & Media Our Voices

Writing “Under His Name”

Photo: Unsplash

 

Five years ago, I was a senior marketing executive for a global academic publisher, developing communication strategies for STEM textbooks and public health journals. After the birth of my first child, I requested flexible working hours and was turned down. So, I joined the swelling ranks of mothers in the UK who have turned to self-employment in order to bring in a much-needed second household income while staying at home with my son.

As a publishing media graduate, I had always dreamed of being a writer before being lured onto the more financially stable path of marketing. I saw motherhood as my chance to start again. And so, in-between my son’s playdates, I scoured the internet top to bottom, reading articles like “How to Become a Freelance Writer and Earn $4,000 a Month” and “How to Become a Freelance Writer FAST With No Experience!” in my quest to kick-start a freelance writing career.

I learned enough about the seedy underworld of ‘content farms’ to know that I didn’t want to be the kind of writer churning out search engine–optimized, keyword-rich articles for as little as $2 a piece. While many new writers build a portfolio by writing for free, I would not be one of them.

Eventually, I came upon an ad posted by an online publishing platform with a large global readership: “Creative Writers Wanted to Produce Viral Content.” For all of US$17 an article, I wrote about the benefits of lemon water, cold showers, and cuddles. Mother by day, creator of listicles from the absurd to the ridiculous by night. Through the exhaustion of new parenthood, I made up life hacks for success, slimming, and sleep, trying hard to convince myself that I was, at least in some loose sense of the word, a writer. My words, however trivial, were being read on the internet by thousands—and sometimes millions—of people.

Several months in, I spent one memorably fraught evening making GIFS of KonMari folding techniques, before Marie Kondo’s Netflix show was even a thing. After that, I could hack the vapidity of the treadmill no more and set off in search of something slightly higher up the freelance food chain.

I found it in the form of a UK content agency advertising for “experienced writers with a journalistic background.” Though the output was more engaging, I was once again a cog in a machine run by white men. But they liked my writing and were willing to pay £25 a piece (C$48) so it felt like a step (albeit a baby one) in the right financial direction.

When my son was asleep and the washing was on—during what feminist writer Tillie Olsen called the “tag-ends of time”—I wrote about the ramifications of Brexit for American tech companies looking to expand overseas, the power of virtual reality for workforce training providers, and the organic baby food market for a design and branding agency. Though the deadline/family time balance was ever precarious, I genuinely enjoyed both the research and the writing (tea, silence, blurt:edit:polish).

And then I accidentally discovered the vast chasm between what the content agency was charging their clients for content and what they were paying me to write it. It was like 15 times more. I had not thought myself naïve, but the discovery shocked me out of my breastfeed-write-sleep-repeat routine long enough to realize that, somewhere between my eagerness to write and my willingness to please, I had been financially exploited.

From planning to publication, each article took me an average of five hours to complete. No matter how I looked at it, I was working for well below minimum wage. But for the self-employed, entrepreneurs, and freelancers, there is no mandated minimum wage. Some writers charge per day while others by project, word, or hour. New as I was to the game, setting my fees felt like a guessing game, with my sense of self-worth at one end and how much the client is prepared to pay at the other. And, since that client might be a cash-strapped startup or a corporate giant, there was a large sliding scale between the two. Meanwhile, I was competing against an almost endless supply of budding writers caught in a race-to-the-bottom wage war.

But I began the process of determining my worth by working out my ideal effort-to-earnings ratio. I requested a third more money per article. The agency agreed. Suspiciously quickly. In pitching myself too low, I had fallen foul of the “motherhood penalty,” as reported by 40 percent of US creative freelancers, the price to pay for familial flexibility. But after another six months, I went after a more ambitious uplift of 50 percent and won it. Two years on, I finally feel that, at £250 (C$430) per article, I am being paid a fair price for my work.

And then I began to realize that my dissatisfaction with content writing was never just about the money. Seeking fair pay provoked a wider awakening, prompting me to question some of the deeper inequalities within the content writing industry.

As a content writer, I create blog posts and thought leadership articles for business leaders, startup founders, and creative agencies. I do the research, thinking, and writing, but they get the credit for authorship with that coveted byline. This is simply how the global content marketing industry works. And it’s seriously big business (projected to be worth US$412 billion by 2021), with a 16 percent annual growth rate.

Then one day, an article I wrote for an app developer was featured in an industry publication. I had written plenty just like it but this time, the thrill of seeing my words on screen was tempered by the irritation of seeing the managing director take public credit for them.

I tried to develop a transactional mindset, but consciously commodifying your work is easier said than done. While readers implicitly understand that certain types of text (web copy, white papers, press releases, marketing material) are curated either collectively in-house or by an outside agency— with the copywriters accepting total anonymity as part and parcel of the job—content writing is often a much more personal affair. Even the most clinical of content writers trail nuanced wisps of themselves in syntax, style, and substance.

But we don’t get a wisp of credit. Over time, as I wrote opinion-driven, long-form articles for mostly male business leaders, my exchange of service for money had become a more problematic entanglement of submission/power. When I became the sole writer behind a series of first-person articles credited to a male entrepreneur, I started to really question the feminist implications of my work.

The articles were for an online platform celebrating and encouraging ethical business practices. Writing on behalf of that male entrepreneur, I extolled the virtues of trust and transparency in leadership, called for an end to unpaid internships, and promoted planet and people-centred policies. I was writing about everything I believed in. Therein lay the problem.

Because in writing “under his name,” my own identity diminished. I’m certainly not the first faceless female freelancer to write opinion-led articles that are publicly credited to someone else. I’m probably not the first to feel ethically uneasy about it either.

Of course, there are male content writers—just as there are female CEOs who engage them—but, as a female ‘thought provider’ to a male ‘thought leader,’ I was beginning to draw connections across the wider business world in which women do the hard thinking and men take the credit.

What, then, was the answer? Leave content writing for journalism and get proper public recognition for my work? That may resolve my feelings of discontent, but I also had to confront the uncomfortable truth that, since He has the authority and business reputation, I was more likely to be ‘heard’ writing under His byline. Thanks to the media’s devaluation of the female experience, my own story ideas were unlikely to command the column inches nor the publication rates of those within the Straight White Male paradigm. Do I remain an invisible but reasonably well-paid content writer? Or a financially struggling but satisfied freelance journalist?

For a while, I tried to enact change from within, using my anonymity to redress the gender imbalance as I saw it. I proposed features that celebrated International Women’s Day and made the business case for diversity. I prioritized quotes from female business leaders over male ones and wrote about businesses that had a poor track record on inequality. All the while signing off as Him with a personal flourish. On the surface, my subtle acts of resistance seemed positive, but I also worried about unwittingly leading readers to think that gender bias in business is less of a problem than it really is.

Writing as Him, I advocated for total supply chain transparency in manufacturing. As myself, I am calling for the same premise to be applied to the content writing industry. Specifically, I would like to see businesses publicly acknowledge the co-creational contributions of freelance writers, just as they would credit the designer who built their website. If work must be ghost-written on first publication, I recommend at least letting writers claim credit on their website. If not, writers should be able to charge a premium.

For me, content writing has served its purpose, allowing me to develop my craft and build a portfolio. But it has also become an affront to my own potential, denying me both authorship and agency. Beginning in 2019, I am reclaiming both, writing under my own name and using my words to voice a new narrative—my own. My new web portfolio features a new section entitled ‘This Is Me.’


Financial Tools of the Trade

Check out these national writing associations for recommended pay rates: London Freelance Fee Guide, the Editorial Freelance Association in the US, and the Professional Writers Association of Canada.

Categories
Our Voices Transformative Ideas

What the EFF? Top Six Takeaways from the 2018 Entrepreneurial Feminist Forum

Left to Right: Chanèle McFarlane (Do Well Dress Well), Karin Percil, (Sisterhood), Rachel Kelly (Make Lemonade) and Amanda Laird (Heavy Flow Podcast)

On December 2 and 3, LiisBeth co-sponsored the second Entrepreneurial Feminist Forum (EFF) in downtown Toronto. The annual entrepreneurship conference brought together the growing community of feminist entrepreneurs to learn and share experiences around feminist business practice.

This year, the message was clear: connect and take action.

Taking action at the EFF

 

We’ll post a full roundup next year but here is a list of six action items to consider incorporating into your 2019 resolutions.

1. Type “Indigenomics” into a document. When the red squiggly line appears indicating a spell-check error, right-click then press “add word,” because the relatively new term is picking up speed in Canada’s lexicon. “When you talk about water and trees you talk about resources. When we talk about water and trees we talk about relatives.” – Carol Anne Hilton, Indigenomics By Design: The Rise of Indigenous Economic Empowerment.

2. Visit Kelly Diels for feminist marketing tools, tips, and resources. If you missed her at the EFF 2018, you missed out, but fear not. Diels offers workshops and coaching sessions where you can develop (among other things) a social media strategy and system based on her Little Birds and Layer Cakes, Social Media Workbook.  “If you hate marketing, it means you have a sense of justice.” – Kelly Diels, Feminist Marketing for an Emerging, More Inclusive Economy.

3. Build our communities. CV Harquail reminds us that we can build our collective path to the entrepreneurial feminist future by standing on and grounding ourselves in each other’s work. Every presenter, facilitator, and participant is doing work that we can build on — so let’s follow each other on Twitter, connect on LinkedIn, refer to each other’s work, and celebrate our growing community. View the full list of presenters here.

4, Unplug and Read (okay two actions) Sarah Selecky’s new novel: Radiant Shimmering Light. It’s the holidays so not everything has to be about work. However, you may find your own takeaways in Selecky’s novel about female friendship, business, and online marketing that skillfully balances satire, humour, and truth. Selecky also credits Kelly Diels in her acknowledgments as the person who coined the term Female Lifestyle Empowerment Brand and met Diels at the EFF, so maybe it is about networking.

5.  Decolonize your mind: Decolonization work begins with taking the time to critically examine how colonization has influenced your personal world view and sense of self. Sit down. Make a list. Check it twice. Then consider re-embracing cultural practices, thinking, beliefs, and values that are a part of who you are and where you came from, but were systemically dissed by the dominant culture. “If we want diversity and inclusion, we have to decolonize design so that the practice itself stops traumatizing our diverse students and professors.” – Dr. Dori Tunstall, Whiteness without White Supremacy: Generating New Models of Whiteness

6. Sign up for LiisBeth’s newsletter here and receive rants, downloadables, recommended readings, profiles, feminist freebies! and stay informed about LiFE (LiisBeth’s Incubator for Feminist Entrepreneurship)–a membership only feminist business practice “school” and learning commons.

In addition to the action items above, what else did EFF participants get from the conference? The five most meaningful leaves on the wall of inspiration sum it up best:

  • We all have something of value to offer
  • Nothing grows without sharing
  • Connected
  • Who knows what will happen!
  • #rise

Rooted in values that take good care of people and planet, feminist entrepreneurs are building justice into products and services, operating models, and relationships. In the process, we are building collective power to change the economy.

Join us.

Categories
Systems

Feds Drop $9 Million Into Women’s Entre-preneurship

Day two of the Entrepreneurial Feminist Forum 2018 in Toronto

The federal government has awarded Ryerson University $9 million over three years to fund a Women’s Entrepreneurship Knowledge Hub (WEKH) to advance research into women’s entrepreneurship with the goal of increasing participation of women in the economy.

Mary Ng, Minister of Small Business and Export Promotion, who worked in the President’s Office at Ryerson University before becoming a Member of Parliament in the Liberal government, made the announcement this morning, saying WEKH will equip governments and the private sector “with the necessary information to better understand and assist women entrepreneurs in their efforts to start up, scale up and access new markets.”

Currently, only 16 percent of Canadian small and medium-sized businesses are women owned. By many estimates, advancing gender equality has the potential to add $150 billion to the Canadian economy by 2026. WEKH is expected to be a one-stop source of knowledge, data and best practices to help governments, organizations and the private sector develop better policies and strategies to grow women’s entrepreneurship.

Vicki Saunders, founder of SheEO and a partner in WEKH, hopes the investment will unleash the potential of women’s entrepreneurship. “We have an excellent business case in the women’s entrepreneurship area to show how investing in women will grow the Canadian economy. It’s very exciting to see that a university will take this information and upload research that will power better government policy.” She adds that “Ryerson has been a leading driver of entrepreneurship, innovation and education across the country.”

The Ryerson-led consortium was chosen over one competing bid led by University of Ottawa, which included some of Canada’s top thought leaders in the area of women’s entrepreneurship, notably Barbara Orser, a professor at University of Ottawa and co-author of Feminine Capital: Unlocking the Power of Women Entrepreneurs; Jennifer Jennings, Associate Director of the Centre for Entrepreneurship and Family Enterprise at University of Alberta’s School of Business; Sarah Kaplan, Director of the Institute for Gender and the Economy at Rotman School of Management at University of Toronto; Sandra Altner, CEO of the Women’s Enterprise Organizations of Canada; and the MaRS Institute, an innovation hub that helps entrepreneurs launch and grow ventures.

The Ryerson consortium includes eight regional hubs and universities, ten partners and 37 supporters.

The federal government has not lacked for reports making the case that supporting women’s entrepreneurship will strengthen the Canadian economy – more than 30 in the past 30 years, many industry sponsored. The central question now is will this direct federal government investment in university-led research produce relevant policy action and real results?

Says Barbara Orser, who coined the term Entrepreneurial Feminism, “It’s a unique opportunity to ensure a feminist and women-focussed perspective is shared and that only research of the highest quality is profiled. If not, there’s a risk of replicating the stereotypes and mythology of women’s entrepreneurship. Every incubator and accelerator and academic engaged in entrepreneurship should be speed dialled into this new source of information.”

Ryerson University’s Wendy Cukier, the Founder and Director of the Diversity Institute at the Ted Rogers School of Management, says they were thrilled to win the bid. “We don’t see this as an opportunity to do research. We see this as an opportunity to drive change, and the diversity institute has a strong track record in terms of using evidence and research to make things happen. We have pulled together a good network of partners including universities who will be able to grow and sustain (WEKH) beyond the initial funding.” She says that Ryerson will reach out to work with partners beyond the consortium. “The whole point is to aggregate research and information available. The whole point is to map and grow the entire ecosystem.”

Kelly Diels, a Vancouver-based feminist marketing consultant and writer, hopes there is a channel that loops the research hub back to women entrepreneurs so they can turn it into useful information with tools to use in their businesses. That way, “it’s not a report disappears into the ether or was a big project that didn’t actually move back to the people who need it.”

Jena Cameron, Manager of Women Entrepreneurship Policy at Innovation, Science and Economic Development Canada, says both applications were very strong and equally evaluated against the assessment grid that included things such as partnerships and sustainability. A lot of information on women’s entrepreneurship already exists, says Cameron, so a big part of the plan is to “package information (it) in a way that it becomes accessible to women business support organizations and women entrepreneurs themselves. Go through it and distil nuggets down into practical things that the ecosystem can use.”

Our initial take at LiisBeth? What, another study? This data better lead to change. It will benefit women entrepreneurs if the Ryerson-led consortium reaches out to the other side to tap into Canada’s leading feminist enterprise research and thinkers. Create an open door policy that lets everyone in so everyone can win, including community-based women’s entrepreneurship organizations and feminist entrepreneurs who are often off the mainstream radar.


https://www.liisbeth.com/2018/10/17/how-to-unlock-billions-of-unrealized-growth-led-by-entrepreneurial-women/

https://www.liisbeth.com/2018/10/19/minister-mary-ng-to-announce-a-new-20m-women-entrepreneurs-fund-today/

 

 

Categories
Activism & Action Feminist Practices Transformative Ideas

Inn With Agency

 

Christina Zeidler, Founder and Chief Alchemist, Gladstone Hotel, Toronto

 

Christina Zeidler, an artist and filmmaker, stumbled into entrepreneurship when her family’s real estate company bought Toronto’s neglected Gladstone Hotel in 2000. The iconic landmark, built in 1889, had only three previous owners but a long history of providing a stylish stay for artists and performers. Zeidler, now 50, took the reins of restoring the building with a clear vision to honour that tradition by creating a boutique art hotel and community space for artists, queers and diverse types to stay, play and work. She enticed long-time staff to stay on (some had worked there for 40 years) and boldly kept the doors open throughout the renovation, inviting the community to experience and lend their ideas to the transformation. Local artists not only exhibited their work during the reno but designed the hotel rooms, making each of the 37 rooms unique creations. Also unique was Zeidler’s drive to use feminism as an operating principle, embracing an anti-oppressive feminist framework, always challenging the status quo, asking questions, and figuring out ways to do things differently.

When Zeidler took a leave in 2012 to work on a feature film, an LGBT romantic comedy, she wrote a manual to guide the management company hired to run the business in her absence. The management company didn’t understand the unconventional brand Zeidler had created and largely ignored what she had written about opposing oppression and celebrating diversity, inclusion, and feminism. They tried to run the Gladstone like a regular hotel, which it clearly was not. When Zeidler returned in 2015, she did so fired up with a mission to shout out the values guiding her business, loud and clear. She had tried once and failed. How could she and her team communicate the hotel’s distinctiveness from every other hotel in the world?

Do Not Disturb: Dissidents At Work and Play

The team revamped the website with bold infographics packed with action words touting the hotel’s social impact, green policies, and revised vision statement: “The Gladstone operates in a feminist, anti-oppressive framework where everyone feels welcome and at home.”

They put action to words by writing an employee operating manual based on Zeidler’s original documentation. Zeidler wants her employees to know their rights. The Employee Standards Act (ESA) covers some, such as the 40-hour workweek and parental leave. The challenge for the Gladstone was beefing up the writing to reflect their feminist and anti-oppressive principles. That means, says Zeidler, “trying to pay attention to best practice” and that’s “a moving target” which means, “you’re always changing.” She describes the employee manual as “living documents” that change “if best practices change.”

While the staff is primarily women and/or queer identified, the Gladstone does not expect anyone to self-identify with labels or check boxes. They are committed to the principles of equal employment opportunity and work to remove barriers for all qualified persons, hiring, for instance, without regard to race, national or ethnic origin, color, citizenship, religion, age, sex, marital status, mental or physical handicap, even criminal conviction if it is unrelated to employment. Staff express themselves creatively through fashion sense and hairstyle. No one wears a uniform other than barbacks and porters (so guests can identify them). Zeidler herself looks less Hotel President than Chief Alchemist, sporting a punk art aesthetic, hair long on one side, cropped short underneath on the other.

Creating a safe and creative workspace is good for employee retention. David McNeil, 51, a server-barista-bartender, has worked at the Gladstone since 2006. He trusts the management to make sure the staff has the knowledge they need to live up to best practices. “We have had sensitivity training and workshops to get us more up to speed with new codes.” Also a visual artist, he shows his work at the staff show every year and says he loves coming to work. “An arty crazy entity attracts arty crazy people.” He thrives on the diversity. “I’d never before in my life worked with trans people and I’ve worked with five or six and it’s fantastic, they’re just doing jobs, and it’s not an issue here.”

Photo credit: Alejandro Santiago

Chris Mitchell, 54, who worked at the Gladstone in the early days, tried to leave but missed working with Zeidler so much she returned, and is now manager of Creative Partnerships and Special Projects. Mitchell helps manage the exhibition programming that occurs 365 days of the year, with 100 events per month, and 70 percent of which are cultural events, versus private or corporate. Some 13% of the hotel’s gross revenue goes into the pockets of artists directly. The Gladstone prides itself on being about the “local dollar.” From music bingo to their famous karaoke nights, Mitchell champions the motely crew of neighbhourhood regulars who entertain international travelers passing through the hotel. A lot of local artists see the place as home because they got a chance to show their work there over a decade ago. For an ecosystem to work in a sustainable way, within a feminist framework, things cannot exist in silos. “I love the mix of business and art especially,” she says. “I also appreciate that I get to connect with so many amazing organizations and individuals through our collaborations, partnerships and projects.”

The vibe as staff buzzes about doing their tasks is friendly, artsy, unpretentious. Says Zeidler: “If you want status-quo, the Gladstone isn’t the place to find it. If you want this weird collection of magic ponies, come here and you are going to have a really good time.” Her eyes brighten as she smiles at me, like I should know what a magic pony is. Mitchell lends a hand, explaining that the magic ponies are about celebrating individuality among the staff. “It’s the differences that make people magical. We celebrate the quirks.”

Room Service with a Side of Social Impact

The Gladstone’s mission statement shapes the guest experience as well—namely, guests checking in don’t have to leave their values at home. Take its Green Policy initiative, Check-in, Don’t Checkout, meant to inspire a new normal for environmental hotel practices. Zeidler believes it’s important to have activists challenging the norm, fighting to make large institutional change. When the hotel banned plastic bottles in 2007, people were shocked. But serving tap water saved 270,000 water bottles and now the practice is not only accepted, it’s expected. “People shouldn’t have to leave their values at home when they’re on vacation,” says Zeidler. Other sustainability initiatives include two green roofs, hotel-wide composting and recycling, and 100% locally sourced dry bar and in-room amenities.

Room 403 | The Surreal Gourmet | Design by Bob Blumer

Guests are also treated to a feast of local art. Every one of the 37 hotel rooms is an immersive artistic experience, designed by a different local artist. Such design extravagance is expensive and logistically challenging—and goes against any best practices of running a hotel. But it’s also what put the Gladstone on the map as a one-of-a-kind international destination. “I won’t stay anywhere else,” says Greig Lawson, 41, in a lilting Scottish accent. He has been coming the Gladstone for six years with a group of colleagues from Queen Margaret University in Edinburgh. “The staff are amazing, the rooms are just so quirky. No two nights are alike. Back home in Scotland everyone wants to know what the Gladstone is like.”

Local real estate agent Danyelle Boily has been a customer since renovations in the early 2000s and now lives in a condo across the street. “Those changes happened slowly, it was respectful and inclusive to the people who were there at the time,” says Boily, who uses the Gladstone for business meetings and as a personal hangout. “Book launches for my friends, the drag shows are a riot, the art exhibits. I’ve even been to a memorial service here.” Perhaps most notably, she says it is safe space where a single woman can go at night and not be hassled.

Bathroom Conventions Get Flush of Fresh Air

Indeed, the Gladstone has worked hard to establish itself as a safe space through arts and queer community programming, partnerships and a business approach guided by its Anti-Oppressive Framework Policy. But it hasn’t been without hitches. An employee with an outside security company the Gladstone had contracted once followed a non-binary guest into the men’s washroom, making the guest feel unsafe. “It was a horrible thing to happen to someone and completely against our policy,” Zeidler says. The guest spoke out, and Zeidler listened. The guest engaged both the hotel and the security company to collaborate in developing a non-gendered washroom policy. The Gladstone then trained staff and developed anti-oppressive compliance requirements for partners and outside contractors.

More recently, a non-binary guest planning an event at the Gladstone questioned the hotel on how they could ensure safety in washrooms that remained gendered. Rather than maintain the status quo, Zeidler looked outside “to see where the best practice is happening,” which,she says, is often in universities or artist collectives. Gladstone partnered with George Brown College’s “Free to Pee” initiative to create and communicate inclusive safe spaces in all washrooms. The school provided signs for the bathroom that read: “Neither is me…but I still gotta pee.” and “I know who I am…assume I belong.”

The Gladstone turned what seemed a setback into a step forward. “That’s the part about feminism and anti-oppressive practice,” says Zeidler. “Figure out that sometimes you’re going to get it wrong, and then listen. Then try to adjust.”

No vacancy for partners without value-alignment

The Gladstone has not been content to sit on their values in house, either. Their constant re-evaluation of inclusiveness in business practices extends to hiring external suppliers. When the hotel looked to hire an outside contractor for tech and IT services, Zeidler discovered that three on her list had zero women on their tech teams. She challenged them to improve their staff gender ratio then hired the company who took her comments seriously. Shael Risman of PACE Technical says it was a “healthy eye opener” to hear from Zeidler. Risman says PACE didn’t intentionally set out to hire only men, yet were receiving getting primarily male applicants. Zeidler recommended the company use fitzii, hiring advisors that helped improve Gladstone’s hiring process. For PACE, fitzii changed the language of job postings and targeted different job sites. That not only attracted plenty of women but a higher caliber of applicants who were a better fit for their work culture. PACE has since committed to a five-year plan to achieve an equal number of male and female tech employees.

The Road to B-Corp Took Some Convincing

The challenge to keep improving came back at Zeidler when business colleagues began encouraging her to become B-Corp certified, including her sister, Margie Zeidler. Margie also charted a career in the family business, but took her own unusual path as a social-purpose real estate developer, restoring heritage-designated buildings with environmentally and socially sustainable practices.

Initially, Zeidler resisted, worried the B-Corp designation was too American, too corporate. But as her team began exploring the movement, they began to see how it would actually help the Gladstone articulate its nonconformist business model. In 2018, the Gladstone became Canada’s first B-corp hotel. Mitchell, who headed the project, says that going through the process strengthened their feminist mission. “We started to be much more outwardly facing as being a feminist run business.”

For the record, LiisBeth is also a B-Corp certified company, as is fitzii.

For Zeidler, joining the B-Corp movement has helped her see there are corporations like her own that are doing business differently. She says the next question is, “How can we build a community around those different kinds of corporate entities? And how can we shift capitalism? It doesn’t need to suck ass.” She laughs, but in way that suggests she is dead serious.

***

Christina Zeidler and Chris Mitchell are presenting a workshop: Put Your Feminist Values into Policy and Practice in Your Business, at the second annual Entrepreneurial Feminist Forum on Monday, December 2, from 10:45 a.m. to 12:15 p.m.


Subscribe today!


Related Articles

https://www.liisbeth.com/2017/08/17/uber-feminist-enterprise/

https://www.liisbeth.com/2016/10/12/feminist-entrepreneurship-changing-the-face-of-capitalism-one-enterprise-at-a-time/

Categories
Systems

Minister Mary Ng Announces New $20M Women Entrepreneur Fund

Mary Ng, the Canadian minister of small business and export promotion,

 

On October 19th, Mary Ng, the Canadian minister of small business and export promotion, announced another new initiative, the Women Entrepreneurship Fund, a two-year $20-million commitment to invest directly in women-owned and women-led businesses across all sectors of the economy to help them grow and reach export markets. The funding is another part of Canada’s first Women Entrepreneurship Strategy.

This new opportunity to procure direct investment is welcome news to many women entrepreneurs!

This funding announcement comes just four weeks after the announcement of $85M in funding to strengthen and improve access to women’s entrepreneurship programming. Surprisingly, this announcement received zero mainstream media attention, other than its mention in a recent opinion piece by LiisBeth publisher, PK Mutch. A Google search yields no results other than the Ministry’s own press release.

Jason Easton, Chief of Staff for Mary Ng, was not surprised about the lack of coverage, noting that in his experience, mainstream press often overlooks announcements related to women’s economic advancement.  Easton added that the $85M fund would be spread over five years. Approximately $15M in total is earmarked for national organizations. The remaining $70M will prioritize regional, non-institutional applicants.

This is good news for community-based women-led co-working spaces, incubators, accelerators, networking organizations, and mentorship programs.

To learn more about how Minister Ng views the challenges faced by women entrepreneurs, read the Q&A prepared for LiisBeth by the communications staff at the Ministry of Innovation, Science and Economic Development Canada below.  It’s a good time to be a woman entrepreneur.


 

QUESTIONS FOR MINISTER NG, & ANSWERS

Q1.  What are some of the barriers that women entrepreneurs face?

Mary Ng: Women entrepreneurs face unique challenges compared to male entrepreneurs. They are less likely to seek financing and are more likely to be rejected or receive less money when they do. This has a huge impact on their ability to access capital.

As well, women entrepreneurs often have fewer mentorship and networking opportunities, face challenges in finding talent and expertise, and have difficulty securing large contracts and buyers. The impact of these barriers is clear: only 8.3% of women in Canada were self-employed in 2017 and only 16% of small businesses were women-led or -owned. We need to do better.

 

Q2.  What are you doing to help women succeed in business?

Ng: The Government of Canada is committed to addressing the barriers women face in starting or growing a business. That is why the Government is seeking to ensure the full and equal participation of women in the economy by increasing their access to financing, talent, networks and expertise through the Women Entrepreneurship Strategy (WES) announced in Budget 2018.

The strategy has several key elements, including the Women Entrepreneurship Knowledge Hub, which aims to collect and gather data with the goal of providing information, data and best practices for women entrepreneurs. The WES Ecosystem Fund will provide funding for mentorship, networking and skills development through third-party initiatives. The Women Entrepreneurship Fund will directly invest in women-owned or -led businesses.

 

Q3.  What is the Government of Canada doing to help women entrepreneurs overcome access-to-financing barriers?

Ng: The Women Entrepreneurship Strategy will make significant investments to improve women’s access to capital, advice, best practices and targeted, gap-closing support. The Government increased the lending resources for the Business Development Bank of Canada (BDC) to $1.4 billion. BDC’s Women in Technology Venture Fund was also increased to $200 million. As well, the Government provided Export Development Canada (EDC) with $250 million to help women-led businesses expand into international markets. The objective of all this is to support women-run businesses in starting up, scaling up and exporting.

Another program that will improve access-to-capital conditions for women entrepreneurs is the Venture Capital Catalyst Initiative. Through two investment streams, it aims to improve gender balance among Canadian VC managers and technology-based companies.

 

Q4.  The Government has announced an investment of $105 million in women entrepreneurs. What are the goals of this investment?

Ng: The objective of this investment is to double the number of women-owned and women-led business by 2025 by increasing women’s access to capital, debt financing, networks and advice. This will be done through two initiatives.

One is the Women Entrepreneurship Fund. It will invest directly in women-led companies, enabling them to scale up and grow their businesses. The other is the Women Entrepreneurship Strategy (WES) Ecosystem Fund. It will invest in third-party, not-for-profit organizations so they can identify new and innovative ways to support women entrepreneurs by closing gaps in areas such as mentorship, networking and skills development.

Q5.  What is the Women Entrepreneurship Fund?

Ng: The Women Entrepreneurship Fund is a two-year $20-million commitment to invest directly in women entrepreneurs in a diversity of industries, providing eligible companies with funding to help them grow. The fund will focus on supporting women entrepreneurs’ efforts to scale up and grow their businesses, as well as help them expand into new markets. .

Q6.  What types of organizations are eligible to apply for funding under the Women Entrepreneurship Fund?

Ng: Women-owned or women-led for-profit small and medium-sized businesses (fewer than 500 employees), including individual business owners, partnerships, social enterprises, corporations, co-operatives and Indigenous businesses, are eligible to apply for funding under this initiative.

Q7.  What will the Entrepreneurship Fund do for women entrepreneurs?

Ng: The Women Entrepreneurship Fund will provide successful applicants with up to $100,000 in funding (non-repayable contribution) to grow their existing businesses and help them mature to a state where they can pursue opportunities in new markets.

Activities that are eligible for funding include the development of market strategies and supply chain integration. The fund will also support women-owned and women-led firms in scale-up, expansion and growth activities such as product development, inventory management, upgrades to equipment and technology improvements.

Q8.  Why is increasing the participation and success of women entrepreneurs important to Canada’s economic future?

Ng: We know that the full and equal participation of women in the economy represents untapped potential. According to McKinsey, we could increase Canada’s GDP by $150 billion by 2026 simply by advancing women in high-productivity sectors and raising their participation in the labour force.

It is essential to Canada’s competiveness that we support women entrepreneurs—not just because it’s the right thing to do but also because it’s good for the bottom line.

Q9.  How is the Government addressing barriers faced by women entrepreneurs from diverse backgrounds?

Ng: Studies have shown that women from diverse backgrounds face additional barriers. The Women Entrepreneurship Knowledge Hub, a key pillar of the Women Entrepreneurship Strategy, aims to gather data on a variety of factors contributing to the current situation. Through the analysis of data, it will disseminate information, data and best practices for women entrepreneurs.

BDC is helping remove barriers for Indigenous women entrepreneurs. It is holding specific sessions of its WE Talk Business Boot Camps that are geared toward helping these women overcome barriers to entrepreneurship.

Q10.  How else is the Government of Canada supporting women?

Ng: The Women Entrepreneurship Strategy complements the Government’s broader efforts to advance gender equality, which include addressing pay equity, introducing more affordable childcare and putting an end to gender-based violence.

The Government is introducing a Gender Results Framework to guide future decision making and to measure its progress in fostering an economy that works for everyone. As well, it is moving forward with legislation to address pay equity in federally regulated sectors and is encouraging pay transparency by publishing its pay practices online.

In addition, the Government is helping women enter the trades with Apprenticeship Incentive Grants, implementing a National Housing Strategy that commits at least 25% of investments to projects that support women’s housing needs, and enhancing the Canada Child Benefit to help with the cost of raising children.