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Activism & Action Our Voices

A Conversation with Gender Capitalism Expert Sarah Kaplan

Sarah Kaplan, Author, The 360° Corporation: From Stakeholder Trade-offs to Transformation
Sarah Kaplan, co-author of “The Rise of Gender Capitalism,” is the Director of the new Institute for Gender + the Economy at the Rotman School of Management, University of Toronto. She spoke at LiisBeth’s first-ever salon (Sold out) along with We Were Feminists Once author Andi Zeisler. LiisBeth was the media sponsor for Zeisler’s talk at the Rotman School on Sept 21, 2016. LiisBeth: How did you come to feminism? Sarah Kaplan: I am a woman living in this world and you can’t step out the door without experiencing the ways in which white male privilege exists. I was always the person raising the issue and trying to make sure things were more egalitarian. At some point, I decided I had to start doing this as my primary work and that’s when I started focusing my research work at the university on the role that gender dynamics play in the economy. LiisBeth: Can you point to a specific moment when you realized you needed to make it your central focus? SK: There’s a moment every single day. Let’s start with Donald Trump saying that Clinton doesn’t look presidential. What does it mean to look presidential? Apparently, it means you can’t look like a woman. There are 500 of those things every day and it just accumulates and it just accumulated for me. LiisBeth: Why is the Rotman Institute for Gender & the Economy necessary? There is already a lot of research being done on this intersection between gender and economy in the business world and nonprofit organizations. But we have less rigorous academic research in the business school community. There’s a real need for business schools to bring the scholarly rigor to these questions, to explore not just the correlations, but also the causal relationships, the underlying mechanisms, and the ways that we can make progress. Because despite all of these reports saying that gender equality would be better for the economy, we can’t make much progress in practice, and the question is, why? LiisBeth: What do you hope to achieve at the Institute? SK: This is not just a research institute to focus on women’s leadership, although that is certainly an important issue. It is much more focused on gender dynamics. We are very interested in considering not just questions about women but the interactions between men and women and people of all different genders in our society and looking at those questions at the level of the economy and business as well the individual. A lot of the research that has happened in business schools so far has really been focused on that individual, pointing out that women need to negotiate differently than men and things like that. I’m not very interested in telling women how they can improve themselves to fit into the existing system. I’m much more interested in doing research into understanding how the system can be changed to accommodate a wider variety of people. LiisBeth: Why do you think that gender equality is good for business or, to push it further, many studies show that female leadership is good for business, that female-led companies outperform others? SK: We are in a situation where, somehow, it has become necessary to say, not just that it’s the right thing to do to give people equal opportunities, but you have to prove that having women in leadership is better than having men in leadership. We have somehow gotten to the point where we assume patriarchy and male dominance is the norm and that we have to measure everything against that. We don’t see firms being asked to justify why they have men in leadership. But we somehow have to justify why there should be women in leadership, we have to “make the business case.” While we have some evidence from consulting firms that there’s a correlation between women in leadership and firm performance, actually the scholarly research suggests that it may just be the same. It should be enough to say that men and women perform the same on average, so why should we be discriminating against women? One of the questions that I am tackling in my own research is our obsession with the business case. Some people will say we need the business case in order to get change. But we’ve got ourselves caught in a tricky situation – a “business case” means that the only way we get change is if women are better. Why should we have a different bar for performance for women than we do for men? I keep saying, look, even if women aren’t better, at a minimum, they are the same in their performance, and if that is the case, why should we systematically discriminate in our systems and procedures against women? I don’t understand this obsession with having to make the business case that women are superior. LiisBeth: I’d like to go back to talking about why women are superior. Just kidding. Why not focus on diversity rather than gender? SK: There’s scholarly research coming out that shows when organizations speak broadly about diversity they are actually less effective in achieving diversity goals, because it’s so broad, suddenly everything and everyone is diverse. Oh, I have a different undergrad degree than you, I’m diverse. I think we have an issue — women are 50 percent of the population and the fact that there are so few represented in organizational leadership and that there are so many barriers to achieving promotions or equal pay, there is a lot of value to just focus on that so that you can make targeted interventions. There are incredibly important intersections (we will be looking at). The dynamics that face a white straight woman are very different than the dynamics that are faced, say, by a black gay man. We should definitely be paying attention to all the different intersections and not assume this is a problem of discrimination faced by elite white women. What about working-class Latinas? What about working-class white women? What about African American men? LiisBeth: Do you believe that paying attention to women will help us pay attention to other intersections of diversity? SK: I want to talk less about women and more about gender and gender dynamics and that means paying attention to men as much as paying attention to women. One of the things I’ve become convinced of, if we don’t change our notions of masculinity we are never going to be able to change society because men are constrained into those roles as well. So I don’t want to just focus on women. While I am focused on gender dynamics, I also want to understand that the intersections between race and ethnicity and sexual orientation and all of those diversities. Part of the goal of the institute is to stay away from this obsessive focus on women. We don’t even have women in the title of the institute. We really believe if we focus on women, we’ll get stuck back in a conversation about how to how to fix women when what we really want to do is fix gender dynamics and we want to fix society and fix structural issues. LiisBeth: After reading “The Rise of Gender Capitalism,” it made me want to stock my portfolio with nothing but gender-inclusive companies. Would that be a good idea? SK: Do you mean a good idea from the standpoint of financial performance? LiisBeth: Sure. The jury is out on about whether it’s “superior performance,” but what we do know that at a minimum it’s not worse performance than other similar types of portfolios. So, if you want the same performance as other portfolios but you want to make sure you aren’t investing in companies that are discriminatory, then it’s a brilliant thing to do. LiisBeth: How do you sell gender capitalism to feminists who may have been anti-capitalism, anti-investing, anti-business? SK: So the capitalist system is an incredibly powerful tool for social change. But as soon as you engage with the system, you risk being coopted to the point where feminism becomes just another marketing tool and that’s very tricky and we don’t have an answer for it yet. You look at a company like Dove, which has a marketing campaign about every woman’s body being beautiful. That’s great and a lot of people have hailed that as a great step forward for women and other people say, yeah, but Dove is still trying to sell products that people use to make themselves beautiful. So maybe you’re being coopted. So I think the way to talk to people in the women’s liberation movement who may have seen business and investment as the enemy is to say, yes, it can be. So you have to have those honest conversations but you have to have to be in the conversation. You can’t avoid the conversation. It’s like during the peak of the AIDS crisis, when we still didn’t have many good treatments. And ACT UP was a grassroots organization that was very focused on treatment and getting drugs developed for treatment. They were very much a protest movement but at the same time they realized they had to get to sit at the table with the pharmaceutical companies to talk about research priorities and the only way to do that was to get super educated about the science and then go to these tables and say, no, this what we know and this is what we should do. And where ACT UP had its greatest success was in coupling the incredible protest they did to raise awareness with the engagement in the conversation, the willingness to sit down and try to change the priorities. I think it’s the coupling of those two things that can make progress. I’ve learned a lot from what ACT UP did to think about what we might do about engaging when we start talking about gender. LiisBeth: Do you think that women who have had some success in business are sufficiently feminist? Are they keen to apply a gender lens or are they a little too co-opted by the current system? SK: I don’t want it to be that women have to be sufficiently feminist. We all have to be feminist. Why aren’t we asking, are men sufficiently feminist? If women rise up, they rise up in whatever way can. Right now the system is a patriarchy so women are going to rise up benefitting from the values of patriarchy. They are not going to be suddenly feminist in a world that isn’t. So I think it’s unfair to expect that women should be more feminist than men. LiisBeth: So how are men reacting to this gender lens theory of capitalism? SK: There’s a big spectrum. There’s a percent of men who are all on board and have maybe experienced a moment of radical empathy, so they actually know how to think differently about this, how to question their own privilege. There is a percent on the other end of the spectrum who think this is BS and aren’t interested in changing because they’re not interested in giving up any of the benefits of that come with the privilege they’ve experienced. And there’s a big bunch of men in the middle who get it or don’t get it or kinda get it and think it’s probably a good idea but don’t really know what to do and don’t have this as a priority. Yeah sure, totally for it and it’s a good thing to do but it’s not on their top 10 list of what they’re going to spend time on. And it’s the same thing for women. We can’t have different expectations for women than we do for men. But we need to convert more men. At Rotman, we now have a men’s ally group that is focused on men having those moments of radical empathy so they can become true champions and not just indifferent actors in the middle of the process. LiisBeth: We could talk for hours. But is there anything I haven’t asked that you think is critical to get across? SK: We need to find a way to get gender to intersect with business, the economy and finance and that’s not a straightforward process. It’s not just about making a business case. We need to figure a way to engage that doesn’t involve coopting and that’s the experiment we’re running right now and hopefully we’re going to make progress.
Next Up: LiisBeth talks to Bitch media co-founder Andi Zeisler, author of We Were Feminists Once, who will speak at the LiisBeth salon and Rotman School on Wednesday September 21, 2016, marking the Gender and the Economy Institute’s inaugural speaking event.  Details below (for tickets click here). Gender and the Economy Experts Speaker Series @ Rotman 5:00 PM – 6:45 PM Andi Zeisler, Co-Founder and Creative/Editorial Director, Bitch Media Nonprofit Feminist Media Organization; Author, We Were Feminists Once: From Riot Grrrl to CoverGirl ®, the Buying and Selling of a Political Movement (PublicAffairs, 2016) on “From Riot Grrrl to Marketplace Feminism: Selling – and Selling Out – Feminism”. Tickets are $34.99 and includes a copy of the book. A reception follows. Related Reading Gender Lens Investing The Rise of Gender Capitalism by Sarah Kaplan and Jackie Vandenburg  
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Featured Our Voices

Don’t "Think" in a Vacuum: Create a Decision-making Framework

Establishing a framework for decision-making isn’t meant to put you in a straightjacket; it’s intended to help you stay focused on the purpose that you’ve set for yourself — to create a successful business. Most of the time, there are alternative solutions to problems; the challenge of choosing the right one will force you to dig deep into your goals, motivations and values.
A decision-making framework guides your response to problems and solutions. It’s how you live the values that you determine are important to you, your business and even your product; and it ensures that those you do business with adhere to these same values. You will need to constantly test decisions against the values you want expressed by your business. It may sound like a lot of work, but we do some of this naturally all the time. Our values guide us instinctively.
What if your only goal is to maximize profits?  
All businesses need to make money, but having that as your singular purpose would guide your decision-making framework. You would pay the lowest wages possible and rent the least expensive space you could find, regardless of its comfort for employees. You would escalate pricing and source the least expensive materials available, regardless of their impact on the environment. You would locate your business in the least expensive jurisdiction available. Indeed, you would make all your decisions to ensure one thing only: the best profit margin. Your employees and the quality of your product would be secondary to making money. You would not think about your clients and suppliers as partners, nor consider how your business impacted their business or your community. For most of us, this is an extreme example.
What does a sustainable business decision-making framework look like?
LiisBeth founder Petra Kassun-Mutch launched the first Platinum Leed certified dairy in Canada in 2008, to produce award-winning, cave-aged cheese. Petra decided her company — Fifth Town Artisan Cheese in Ontario’s Prince Edward County — would not only make excellent cheese but also be a sustainable business, applying a sustainability lens to every aspect. She aligned her personal values with her business goals in her framework for decision-making, and those guided her every step of the way.
Petra partnered with all of her suppliers, learning enough about the business of supplying goat or sheep milk to understand what she could and could not ask of her suppliers. She understood the seasonality of milk production, how farmers built up supply and what it meant if their milk wasn’t purchased. She didn’t ask farmers to do things that would hurt their business for the benefit of her own.
She not only made the manufacturing process sustainable, she also sourced sustainable, organic, raw product, and extended that to elements not obvious to clients and consumers such as the cotton in staff uniforms (organic and sourced through fair trade suppliers); and the packaging, wrapping paper and containers (organic inks and labels adhered with environmentally safe glue). For every aspect of the business, Petra considered and found the environmentally sustainable solution.
What was the impact of her approach? Fifth Town became the number one destination for tourists in Prince Edward County. In its first full year of business, sales hit $1.2 million. People loved the cheese, but they also travelled to experience the entire operation and environmental commitment that Petra had made.
There was a time when sustainability in business was a fringe concept, dismissed as unnecessary or unaffordable. That’s no longer the case, but Petra was ahead of the curve, and she had to keep herself on track, as there was no established path to follow. Creating a decision-making framework ensured everyone who worked with her knew the direction they were going and that taking shortcuts was not acceptable.
Can Feminism be a decision-making framework?
If we recognize that there is now greater comfort in embracing sustainable business practices, what can we extrapolate about embracing equity in the workplace as a decision-making framework? Is it just a matter of time until businesses realize the need for it? Would avoiding the misunderstood and maligned term “feminism” help more businesses adopt the framework for decision-making that could help them achieve more equitable workplaces?
There is no question that feminism is a more difficult decision-making framework to develop and apply, as it’s not simply a matter of sourcing different glue for labels. In fact, it is the glue. It will advance cohesion in the workplace and ensure the greatest contribution by everyone to your business and the economy. Why that isn’t the primary goal of all business, especially those that want to maximize profits, is confusing. Happy employees are the best employees. Happiness comes from having some autonomy in your work, being respected, treated equitably and seeing that the people around you are respected and doing work that is meaningful.
So why is there resistance to even talking about feminism? Perhaps it’s because people think of feminism as an ideology. But wasn’t environmentalism once considered an ideology? Today it’s understood as a practice. Would it really be that difficult for principles of equity to become universal practice? Perhaps there are other barriers to change that we’re not willing to call out. For example, feminism politicizes the process of gender analysis, and politics has yet to become a comfortable and inclusive domain for women.
Plus, applying an expressly feminist lens to your thinking makes you think harder about everything. Next time you make a decision, ask yourself if that decision impacts women differently than men? Is the price of the haircut in your salon higher for women than for men, for a similar cut? Is the cost of a massage the same? Is the cost of tailoring the same for a woman’s jacket as for a man’s? In fact, are alterations included in the price of a suit, as they typically are for a man’s and rarely for a woman’s? Are dry cleaning costs the same?
These are obvious consumer-based examples, but considering them will lead you to more difficult issues, such as pay equity, access to advancement, and mentoring, to name some of the most obvious that we need to discuss openly. Is the government supporting economic development practices that ensure women and men have equal access to capital, for example? Are government programs designed to advance the types of business that attract a higher percentage of men? If so, why? And what can be done to provide equitable support to the business initiatives of women? What’s driving the decisions that lead to inequity?
Learn to question assumptions. In this era of hi-tech, certain kinds of businesses are privileged as being more scalable and global and therefore more valuable. In that environment, how would a disposable diaper be viewed today or maybe a new girdle for women? Spanx, anyone?
Once you’ve put a framework for decision making into place, you’ll discover yourself using it for all sorts of things beyond business. I warn you, though, that will open your eyes to social, economic and political patterns that you probably won’t like. But as a citizen, you’ll then want to push others — government, organizations, and families — to develop an equity decision-making framework too.

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Uncategorized

Invasion of the Brain Pickers: 9 Ways To Deal With Bids For Free Advice

the-brain-pickers-by-rona-maynard-liisbeth-magazine

When Amy sent me a message that began with “Remember me?” I pictured her the night we met at my workshop. She was nodding, beaming, and filling her notebook with my tips on how storytelling can build your brand. Her email got straight to the point: she needed a “compelling, amazing” bio for her application package to a management training program. She was crossing her fingers that I’d critique her package. For free.

I enjoy helping other women: friends who need a sounding board, motivated beginners with more vision than money. Recently I volunteered a $2,000 workshop to a women’s organization, but I’m running out of patience with people who are not my friends or protégée, who can afford the trappings of the good life and claim to value my 40 years’ worth of storytelling expertise—just not enough to pay for it.

When I told Amy I charge $200 an hour, she did her best to play the guilt card. As she told it, I might have remembered someone who helped me when I was starting out, so I’d have felt “compelled” to help her—as if the impulse to be generous could be frog-marched into action. She was grilling me about my services until, to my immense relief, she found someone to do the job for free.

The High Cost of Freebies

No matter what business you’re in, odds are everyone from long-lost classmates to the gang at the gym is on your case for freebies. And there’s just no avoiding the question, “Can I pick your brain over coffee?” It sounds like such a small thing and you feel churlish saying no. But in fact, it’s a pretty big ask for three reasons:

Your brain gets you billable hours, and it needs time to refresh. Every hour given away is an hour you can’t spend serving a client or enjoying whatever feeds your spirit.

“Coffee” is code for consulting. Marketing consultant Andrea Kennedy is often told, “I’d like your ideas for my logo,” but creative concepts don’t just rise from her brain like steam from a latte. Says Kennedy, “There’s a broad gap between the result that people appreciate and the hours of work it takes to get there.”

Coffee is a time suck. With prep, travel, and follow-up time, it can take the better part of a morning. When one entrepreneur added up all the time he’d given brain pickers, he came up with a dismaying 150 hours. At $1,000 a day, that’s almost $20,000 a year in freebies.

Advising isn’t what it used to be

I remember being proud to give free advice. Information interviews were part of my job as editor of Chatelaine where I counselled aspiring journalists in the comfort of my office. Nearly all sent thank you notes; one even made a charitable donation in my name. Every time a bright light found a job, I felt that I was touching the future.

With today’s brain-picking meetings, I often wonder why I bothered. Too many are about as businesslike as a midnight bull session between roomies. Remember that girlfriend who bent your ear about Mr. Wrong and then ignored your advice to ditch him? She’s back as the muddled businesswoman who gets you brainstorming and never follows up on your tips.

The Action Plan

Helping others should lift you up, not drag you down. Here’s how to set boundaries that protect your bottom line and let you be generous on your own terms. If you have staff, make them part of the plan so that rejected requests don’t land on their desks.

1. Remember, your experience is valuable—that’s why people want a piece of it. My friend Nina Spencer, a sought-after keynote speaker, used to sit down with pretty much every would-be speaker. When she told me she’d begun to feel resentful, I suggested she start charging for her time (the kind of free advice I love giving). Today her business has a coaching arm whose hourly fee of $250 is no deterrent to professionals investing in their future. Says Spencer, who’s now eyeing an international clientele, “Those who book me usually become repeat clients.”

2. Have a good reason for giving your time. Chances are exposure doesn’t cut it. For a financial planner seeking to stand out from the crowd, writing free articles might make sense—but only if she has a flair for distinctive stories and is reaching her target audience. As bestselling author and speaker Jon Acuff sums up, “If someone asks you to work for free because it will be great exposure, ask them to specify what that means. If they can’t, don’t.”

There are better reasons to work for free: a prospective paying client, a potential joint project, the buzz of meeting someone who’s likely to stretch and delight you. Best of all is the chance to make a meaningful difference.

3. Be clear about what you’ll do for free—and what you won’t. A friend of mine, also an interior designer, tells anyone wanting a brain-picking date, “Let’s grab a few minutes now before I start the clock.” This makes it clear she keeps tabs on her time. She’ll give big-picture thoughts on the run, but not ideas for a kitchen reno. As for names of tried-and-true contractors or the use of her trade discount card, both are perks for paying clients.

4. Close the door on repeaters. Watch out for brain pickers so thrilled with your help, they keep coming back for more. A friend of mine happily donated hours of record-sleuthing expertise to help a single mother prove she deserved a big increase in child support. But when she sought his help a second time, he said, “I’m busy.” Free work should be a gift, not an entitlement.

5. Don’t give your prime hours to brain pickers. Talk with them by phone or Skype while you’re waiting for a plane or having a slow day between deadlines. With a scheduling app such as Acuity or Schedule Once, you can limit meetings to 15 to 30 minutes.

6. Find helpful ways to say no. The last time I declined a free speech on workplace mental health, I recommended an excellent speaker who promotes the cause as part of her job. Many brain pickers need something even more basic—a blog post, book, or podcast (preferably yours) that will answer their questions and get them up to speed for a consultation. By deflecting fuzzy requests, you separate prospective clients from tire kickers.

7. Make freebies work for you. If someone can’t pay you, what can she offer instead? Introductions to five paying prospects? A chance to sell your book or DVD at her event? Every free speech deserves a sales opportunity. If you build her website, can she cater your next party? At the very least, ask her to like your Facebook page and recommend you on LinkedIn.

8. Submit zeroed-out invoices for freebies. Most brain pickers have no clue what your time is worth. You’re wise to tell them. When a designer friend volunteered to create my visual identity, her zeroed-out invoice sent a powerful message: I’d received a $2,000 gift, plus a further $1,000 in printing she arranged at cost. I’ll be following her lead with my next free project.

9. No more Ms. Nice Girl. Soon after Kennedy launched her marketing business, she said no to a prominent local businessman who wanted free communication services for his new client. Hinting that paid work might eventually follow, he said he was doing her a favour: “I know lots of people. This could lead to lots of work.” Yet he was bringing nothing concrete to the table while she’d been asked to bring her best work. Four years later, Kennedy shares the story with young women she mentors. “Women undervalue themselves shockingly. They don’t want to seem greedy.” You can help change that—starting right now.

Now over to you, feminist entrepreneur. How do you cope with brain pickers? Do you have a story or a tip to share?

 

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Our Voices

Its Time To Redefine Entrepreneurship

It is no secret that most women face difficult barriers as entrepreneurs. Gender inequality remains and alongside pay inequality, the language and narrative around entrepreneurship is a dominantly masculine one. Even today most major business management curriculum and mainstream media narratives seem to displace our entrepreneurial heroines. We are used to honoring the superstars like Mark Zuckerberg and Steve Jobs, but have you heard of Ursula Burns or Sara Kirke? If the answer is no, we are not surprised. On a whole the language of enterprise still remains skewed toward the celebration of mainly masculine traits.

In an article for the Stanford Press University Blog, Barbara Orser and Catherine Elliot, co-authors of Feminine Capital: Unlocking the Power of Women Entrepreneurs, discuss the current state of entrepreneurship and talk about the anticipated arrival of the feminist entrepreneur. Someone who’s unique experience as a woman will be powerful in creating wealth and social change. Their idea is that by leveraging this distinctly feminine capital, entrepreneurial feminists are breaking new ground in creating wealth and social change.

Read more about the idea of feminine capital and the rise of the feminist entrepreneur here.

Barbara Orser and Catherine Elliot have also recently published a new book, Feminine Capital: Unlocking the Power of Women Entrepreneurs, a read we highly, highly recommend.